Position Summary:
Engage in the monitoring and delivery of services in effective operations of
IT workstations, printers The role is to support and maintain in-house
computer systems, desktops, and peripherals. This includes installing,
diagnosing, repairing, maintaining, and upgrading all hardware and equipment
while ensuring optimal workstation performance. The person will also
troubleshoot problem areas in a timely and accurate fashion, and provide end
user training and assistance where required. Also Engage in the maintaining,
monitoring and delivery of services in effective operations of IT
workstations, printers and company approved software at specified locations
Major Responsibilities:
Sitting for extended periods of time if and when required by the business and as per directions of Senior IT Staff.
On Call IT Support for 2nd Industrial Area
Work Contacts:
Competencies:
Qualifications:
Training Needs and Potential Career Path
Candidate should be provided at least one course in each category below
leading to Microsoft Certified Levels (minimum 2 courses if not taken in
earlier career or education institution)
* Microsoft Technical Associate Level
* Microsoft solution Associate level
* CompTIA A+ level
Candidate should be provided with at least one course on Nexthink End User IT
monitoring.
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