Job Description
The Field Service Engineer supports Rockwell Automation Customer, Field Sales
Force, Industry Sales Force and other CSM staff by interpreting complex
technical information providing systems programming assistance, informal
product/system training, preparing accurate definition and specifications for
integrated component systems quotations, troubleshooting, faultfinding and co-
ordinates hardware, software system projects and attends to emergency callout
situations.
Qualifications:
* BSc degree in Electrical Engineering, Control and Automation Engineering
* Very good command of English and Arabic language skills (both written and verbal)
* Good Interpersonal and communication skills
* Excellent knowledge of the industrial automation product range and applications.
* Excellent fault finding skills
* Ability to work with a diverse range of products and applications
* Ability to work independently
Job Description:
* Provide technical assistance for Rockwell Automation and 3rd party equipment
* Provide skills to meet individual customer needs.
* Actively Participate in the enrolment of the 24h service contracts.
* Be prepared to assist RA offices in other countries (short term assistance).
* Maintain good relationship with the customer during and after completion of the services
* Pre sales system consultancy and conceptual design of Rockwell Automation solutions
* Assisting in preparing technical proposals
* Assisting in preparation and/or presentation of technical solutions to customers
* Provide timely feedback on status to supervisor
* Strive for continuous improvement in the Customer Service quality system
* Be responsible and accountable for assigned tasks.
* Be responsible to maintain and improve documentation and implementation of the Quality System as indicated in the Quality Manual.
**SUMMARY** The Field Engineer will exhibit genuine interest in solving work problems through proactively asking questions, clearly communicating and collaborating both internally and externally to grow the business. In addition, the Field Engineer is responsible for understanding our competition…
## **What does the role involve ?** We're looking for a customer-focused field engineer to join our high- performing team. In this role you'll be working with our customers, sales teams, contractors and designers to drive the sales of engineering products. ## **Who is Hilti?** If you're new to the …
**Company Summary** TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies. Our mission: to enhance the performance of world's energy industry. How we do it: by constantly challenging conventions and investing in our 20000+ employees, across 48 countrie…
At Smiths Detection In **Riyadh** , we are looking for a Field Service engineer. As a level two Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. Demonstrates strong electronic repair troubleshooting methodology …
## **Overview** Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.…
Troubleshoots, services, installs (deploys) and repairs both Trace and X-Ray equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. When not on travel, individual will provide as…
At Smiths Detection In Jeddah, we are looking for a Field Service engineer. As a level two Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. Demonstrates strong electronic repair troubleshooting methodology and m…
Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in co…
* Comply with Safety and cyber security policies, practices, and procedures * Comply to the mandatory safety policies( Preparation, Risk assesement preparation, POWRA Prearation, Ensure the PPE Availability and Risk Mitigation, reporting near Miss after completing the RA and POWRA, Strict Complia…
### **Job Title** Field Service Engineer ### **Job Description** **In this role, you have the opportunity to** Be the ambassador of Philips HealthTech ensuring that all customers are satisfied while meeting or exceeding our business targets. **Your responsibilities** * Provides first-line tech…