1. Act as the point of contact between the directors and internal/external
clients.
2. Undertake the tasks of receiving calls, take messages and routing
correspondence.
3. Handle requests and queries appropriately.
4. Maintain diary, arrange meetings and appointments, and provide reminders.
5. Make travel arrangements.
6. Take dictation and minutes and accurately enter data.
7. Monitor office supplies and research advantageous deals or suppliers.
8. Produce reports, presentations, and briefs.
9. Develop and carry out an efficient documentation and filing system.
10. Prepare and gather information for company and client presentations.
11. Update and maintain office policies and procedures as instructed.
12. Assist the director in the preparation of regularly scheduled reports.
13. Manage staff under control effective and as instructed by your superiors.
14. Manage directors’ movements and diary schedule, including appointments.
15. Prepare expense reports and create memos or invoices to be sent out as
needed by the director.
Decision making:
• Participate in periodical inspections and contribute to the process of
identifying and implementing improvements.
• Take personal responsibility for closing identified development gaps and
future requirements.
• Personal competencies are known, understood, adhered to and updated on an
ongoing basis.
• Ensure the personal working hygiene standards meet both the company and
statutory requirements.
• Actively participate and learn from all training to ensure your tasks are
completed competently and professionally.
• Participate fully as part of both the company and unit team, ensuring team
objectives are met to enable the company to provide an excellent service.
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