Customer Care Representative - Associate

؜ - ؜الجيزة ؜ -

تفاصيل الوظيفة

Position Summary:
Level - ‎4. Responsible for the completion of defined processes and
procedures to deadline, ensuring accuracy, completeness, and compliance with
relevant internal and external standards. Identifies anomalies as they arise
and uses judgement based on rules and procedures to resolve. For complex
issues, may escalate to senior team members.

Additional Information

Posting Date: ‎21-February-‎2023


Interpersonal Skills;Written & Verbal Communication Skills;Team Working
Skills;Microsoft Office & PC Skills;Problem Solving Skills


FedEx was built on a philosophy that puts people first, one we take seriously.
We are an equal opportunity /affirmative action employer and we are committed
to a diverse, equitable, and inclusive workforce in which we enforce fair
treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless
of age, race, color, national origin, genetics, religion, gender, marital
status, pregnancy (including childbirth or a related medical condition),
physical or mental disability, or any other characteristic protected by
applicable laws regulations and ordinances.
Our Company
FedEx Express is one of the world's largest express transportation companies
and has consistently been selected as one of the top ‎10 World 's Most Admired
Companies by "Fortune" magazine. Every day FedEx delivers for its customers
with transportation and business solutions, serving more than ‎220 countries
and territories around the globe. We can serve this global network due to our
outstanding team of FedEx team members, who are tasked with making every FedEx
experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that
govern every FedEx decision, policy or activity. FedEx takes care of our
people; they, in turn, deliver the impeccable service demanded by our
customers, who reward us with the profitability necessary to secure our
future. The essential element in making the People-Service-Profit philosophy
such a positive force for the company is where we close the circle, and return
these profits back into the business, and invest back in our people. Our
success in the industry is attributed to our people. Through our P-S-P
philosophy, we have a work environment that encourages team members to be
innovative in delivering the highest possible quality of service to our
customers. We care for their well-being, and value their contributions to the
company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to
life through our behaviors, actions and activities in every part of the world.
The FedEx culture and values have been a cornerstone of our success and growth
since we began in the early ‎1970 's. While other companies can copy our
systems, infrastructure and processes, our culture makes us unique and is
often a differentiating factor as we compete and grow in today's global
marketplace.

ملخص الوظيفة

  • المُعلن : FedEx
  • تاريخ الإعلان : 21/02/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الجيزة
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

وظائف أخرى مثل هذه الوظيفة

الجيزة
25/08/2022

**Position Summary:** **Grade PC4 -** _Please note that the Job will close at 12am on posting close date, so please submit your application prior to the close date._ Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance…

الجيزة
05/07/2023

**Position Summary:** **Grade 4 -** _Please note that the Job will close at 12am on posting close date, so please submit your application prior to the close date._ Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance w…

الجيزة
16/07/2022

**Position Summary:** **Grade - PC6**. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures …

الجيزة
12/04/2023

About the job Digital Customer Care Representative ### **Job brief** Providing online support through all social network channels (like: Facebook, twitter, YouTube) within the quality standards of the company to maintain company image and deliver best customer experience for the company customers a…

الجيزة
28/03/2023

**Position Summary:** **Level 4** \- Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to…

جدة
12/06/2022

**Job Details** ## **Job Summary:** ## **Handle customer sales and service inquiries and complaints through our phone, email, and chat channels.** ## **Main Responsibilities:** * ## **Answer inbound calls and ensure customer satisfaction.** * ## **Register customers ' sales leads and servi…

مصر
24/05/2022

About The Position Established in 2000, eTeacher Group created and operates leading virtual schools throughout the world. The company specializes in large scale operation of online teacher-led classes. We work with leading professionals every step of the way, from recruiting and developing content,…

دبي
02/06/2022

Siemens Digital Industries is a leading innovator in automation and digitalization. Our mission is to support customers in leveraging growth, profit opportunities and ecological footprint in the discrete and process industries. Our Digital Enterprise portfolio integrates virtual and real worlds - w…

القاهرة
06/04/2023

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and othe…

الإمارات
30/03/2023

We are looking for a Customer Care Representative with presentable appearance and excellent communication skills in English. **Requirements** * Any Bachelors' degree or Diploma * Excellent communication skills in English * Energetic and enthusiastic nature * Presentable appearance * Prefe…

Language: English