Learning Associate

Bachelor Degree graduate - BA/Bcom/BE/Btech or equivalent
Proficiency in computer usage, email, MS Office Suite
Knowledge in using content creation software to create training content
Organization skills - Able to handle multiple and changing projects/priorities
Ability to prioritize, manage and complete projects with tight deadlines
Willingness to work in different areas as required by training needs
Willingness to work in different shifts. Shift hours for this position may be
different from the standard production shifts
Arabic speaker with professional English level

Job summary
Job summary
We’re expanding our Learning team within Amazon Operations! If you’re
interested in joining a business where you can achieve amazing results and put
smiles on people’s faces, this could be the role for you.
The Delivery Station Learning Associate works with Operations Managers, Area
Managers and associates. Constantly improves the long-term capabilities of the
area to which he/she is assigned.

The ideal candidate will measure production quality and quantity and applies
learning tools to improve both. Maintains expert-level knowledge in at least
two production departments; evaluates and improves processes within work
areas; refines learning tools and techniques across the Delivery Stations;
assists in measuring the effectiveness of learning; measures impact of his/her
development efforts; improves associates' job-related skills; develops,
maintains and applies learning tools (methods, checklists and skill building
agreements) to encourage associate development. Identifies areas for associate
cross training and support and implements the training to support the
objective; supports the updating of PMVs and SOP certification of Associates
and Managers; assists in driving success of peak and non-peak training plans.

Excellent communication skills
Comfortable talking in front of a group as well as one-on-one with an
individual
Able to give and receive feedback effectively

Can drive understanding (i.e. using visual aids, able to recognize when a
group or individual is lost and needs more attention)

Ability to follow up
Always meets time commitments and deadlines, is goal oriented
Checks and tests for understanding

Gives insight to Area Managers

Proven people skills
Works hard for the success of others, constantly remains “customer obsessed”
Demonstrates a positive “can do” demeanor and has fun and gains energy from
working with others

Is an active listener

Is a technical expert
Demonstrated ability to consistently function at ‎100% of expectations
Understands upstream and downstream variances

Is able to use resources to expand knowledge and can answer tough questions

Why Amazon?
Since our beginnings in ‎1995, Amazon has been propelling the boundaries of
possible further and further. Whether it’s exploring successful new business
lines, advancing our technology and processes to get the very quickest
delivery times for our customers or delivering record volumes, Amazon has
achieved incredible feats in defining industries. Our journey to become the
Earth’s most customer-centric company is one full of exciting innovation, pace
and change. From the second an order is placed online to the seamless
coordination of that order behind the scenes, we strive to stay agile, fluid
and intentional in what we do. Our employees move this business forward and
hiring great people allows us to continually set records.
Come and join us in building our future!

Previous experience as trainer, prior training, teaching and presentation
experience
Knowledge in using content creation and video editing software to create
training content
Excellent attendance
Candidate must be very organized and able to handle multiple and changing
projects/priorities
Is able to converse or translate English content into Arabic