Who are we?
As part of the Delivery Hero Network, Talabat is the pioneer of the online
food ordering industry in the Middle East. Our operations span across Kuwait,
Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more
than 1,500+ employees, 4 million users, 15,000+ brands and 400,000 daily
orders, we are just getting started
Role Summary:
As a Director of People Partnering - Egypt your role is to look after the end
to end experience of the business across our five business verticals, your
role is to partner closely with the leaders of the different business
verticals in Egypt supporting them in their organizational needs. This role
has aspects to it that are operational and other parts that are creative - you
never know what new initiatives you may be working on next quarter! We're
really looking for someone that is flexible, creative and resourceful - there
is so much to do and you'll have the autonomy to make things happen. The role
entails partnering with the country leaders to drive quarterly initiatives and
partnering with the People Team to support in aligning our stakeholders with
People initiatives.
What's On Your Plate?
Scope
* You'll be supporting the Managing Director, General Manager, Sr Director Operations - SSC, Tech and Product leaders in their end to end experiences through your strong business acumen and data driven mindset.
* The business areas you'll be supporting are: Market, Q-Commerce, SSC, Dispatch, Tech and Product.
Data Driven Mindset
* In your role you're expected to monitor health metrics across the business verticals you're supporting through working closely with the leaders, Regional Centers of Excellence to drive impact with the local People & Culture leads.
* Country Health : Monitoring Country-level health through tools like peakon and tableau and working closely with the leaders to identify risk areas and propose solutions - evaluating mindset, culture, performance and environment as a whole in each market.
* Environment Health :
* Compensation Health. Monitoring country and market dynamics and impact on talent. When needed working with Market Leads and Rewards to build business cases for pay band and/or benefits redesign.
* Acquisition/Retention. Monitoring acquisition and retention metrics, performing root cause analysis, storytelling through data and co-creating solutions to solve retention in your area.
* Mindset/Culture. Working closely with the leaders and the market vertical leads to ensure that our leaders embody the values of the organization and it is embedded in their ways of working - hiring, performance, etc.
Experience
* Experience Optimization. Responsible for identifying gaps is experience and collaborating with stakeholders or People & Culture teams to bridge the gap.
* Change Management. Manages the transformation by developing change management strategies with the leaders in collaboration with management. Knows how to build a change both top down and bottom up and owns the change topics on the business area level. Is a leader, influencing others in continuous improvement. Is mentoring other People Partners in change management practices.
* Identifying Talent Gaps. Understands the various business areas organizational design and business needs. Can foresee long-term talent shortages and works closely with leaders to identify critical hiring needs, to design the hiring plan in alignment with business priorities and budget.
* Growth & Development
* Talent Development. Working with Talent Development on Leadership Development Plan and Succession Planning for Country Leads and their teams.
* Coach/Mentor. A coach and mentor for Country leads and their teams through their deep understanding of stakeholder challenges
* Performance Management. Working with stakeholders in designing MYR and EYR in alignment DH/talabat guidelines and stakeholder needs.
Business Acumen
* Understand the Country Vision, OKRs and collaborate with Country leads to design and drive People & Culture OKRs in alignment with the country objectives.
What Did We Order?
* Bachelor's degree
* 10-15 years experience working in People Team
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