Team Leader - IT Digital Workplace - 23000165
United Arab Emirates
Closing Date: Mar 27th 2023
MAIN OBJECTIVE OF ROLE
To provide seamless a digital workplace experience to all employees via role-
based IT services with data, applications, and collaboration tools to boost
productivity allowing to work from anywhere, on any device, at any time.
KEY RESPONSIBILITIES
* Provides an integrated employee experience to make business applications easier & more effective to use.
* Analyses & improves the adoption of all IT infrastructure applications including collaboration tools (SharePoint, Teams), Office 365, Microsoft Exchange, Microsoft Intune Mobile Device Management, Microsoft Rights Management Services, etc.
* Improves the hybrid work experience, automate operations, innovate with infrastructure, and delivers improved digital workplaces.
* Implements workflow tools to aid in automation wherever practical.
* Acts as the lead product manager for productivity tools & keep abreast of new features from productivity technology
* Drives new technology evaluation and feasibility study to build productivity use cases.
* Assists information security team in gaining the visibility into user data asset across organization for comprehensive risk & data management.
* Assists customer support team in set-up of end user data protection & identity management suite.
* Drives & delivers trainings to staff on how to leverage tools in the course of their work.
* Develops basic training materials (tip sheets, quick screen recordings, etc.) to help staff learn new features.
* Assists IT asset management team in effective lifecycle management of all company provided devices & assets.
* Participates in solution design and architecture workshop to adopt best standard practices.
MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS
Minimum Education
* Bachelor's Degree (or equivalent)
* Information Technology, Computer Science
Experience Specific Requirements
* Preferred No. of Years (with Relevant Degree) - 7
Systems, Licensing, Language or Certification Requirements
* Microsoft 365 Platform certification. Microsoft Azure Cloud architecture or admin certification.
* Any Cloud Security certification
CORE COMPETENCIES
* Customer Focus
* Team work
* Effective Communication
* Personal Accountability & Commitment to achieve
* Resilience and Flexibility (Can do attitude)
* Inspiring & Developing Others
* Decision Making
ISR Requirements
Reads and complies with the ISR policies of the Company and diligently reports
any weakness or incidents to the respective Line Manager or the Information
Security team. Completes all required ISR awareness sessions and follows
associated guidelines in the day to day business operations.
* Team management * Follow up the implementation of the action plan. * Follow up of the sales team. * Create a strategic plan for the company's expansion and customer growth. * Managing and supervising clients' projects from the start. * Determine the budgets for marketing campaigns and e…
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