Department Manager

Stellenbeschreibung

Hiring Immediately!

At H&M;, we welcome you to be yourself and challenge you to grow and make a
difference.

You’ll take on new responsibilities from day one, learn skills for life, meet
friends completely unlike you that make you feel at home, and start finding
ways to make your big dreams come true. By living our Values daily and being
your authentic self, you help us reimagine the future of an entire industry by
making everyone look, feel and do good.

Be yourself & more at H&M.;

Overall Job Summary: At H &M; we refer to our Assistant Managers as
Department Managers and you are responsible for supporting the Sales and
Profit goals in the store by setting a plan to deliver the Best Customer
Experience in the department and overall store. The Department Manager will
ensure that you have the Best Team and support their development, as well as
work with succession planning, talent development, and structured performance
management for the team based on results, values, and leadership. The
Department Manager will work in accordance with legal requirements and H&M;
standards, policies, and procedures to meet the expectations of customers and
colleagues.

This position reports to the Store Manager and has the following direct
reports: Department Supervisor, Sales Advisor.

Your Day to Day*

Sales and Profit

Regularly analyze and follow up on Sales & Profit KPIs for the department with
the Visual Merchandisers. Secure that actions are taken to maximize selling.
Support the Visual Merchandisers with these actions by securing the hours and
staff needed for a successful execution
Together with the store management team, secure store operations, H&M;
standards, and best practices are followed through proper scheduling to
maximize conversion and enable commercial activities (Move, Sales, Events,
etc.) and excellent customer service keeping within the sales budget of
allocated hours.
Plan and prioritize actions together with your team that have a clear impact
on selling and ensure the implementation of the Commercial Handbook
Ensure H&M; Customer Service standards are always delivered through active
coaching and leading by example
Actively participate in executing store routines and tasks including but not
limited to the delivery truck, garment processing, reductions, department
moves, and price change
Actively prevent loss and ensure the department follows appropriate safety and
security guidelines
Give input to the Store Manager and Area Teams on allocation and replenishment
to secure garment levels according to sales trends and inform the Store
Manager of any potential risks, threats, and opportunities related to the
competitor landscape

People and Teams

Manage the recruitment, training, development, and succession planning team in
line with H&M; best practices
Evaluate and manage the performance of the Department team members; give
regular feedback, execute dialogues, development plans, and follow-ups and
take actions to improve performance and develop the team
Deliver clear communication to Store team on business performance, company
culture, and training focuses through daily Behind The Seams meetings and
participating in weekly Leadership Meetings
Ensure that health & safety, legal, and security issues are being handled to
H&M; standards and local laws, securing the employee and customer safety at
all times
Carry out supervisory responsibilities in accordance with H&M; policies and
applicable laws including time-off requests, pay, conducting terminations &
corrective actions, and making employment decisions
Ability to maintain overall store responsibility in absence of a Store Manager
Strengthen our Company Culture by promoting feedback in our daily work and
coach your team to do the same

Who You Are

Inclusive, positive, creative, and willing to learn on the job!
Passionate for customer service and helping people find their style
A multi-tasker who enjoys working in a fast-paced environment with an eye for
detail
‎1-‎2+ years of transferrable experience welcome
You have the ability to lift in excess of ‎20 pounds
Ability to coach and counsel staff on management and progressive discipline
techniques
Ability to stand for long periods of time, bend, stretch, engage in repetitive
motions, push, pull and carry items (mannequins, clothing, totes, torsos,
etc.) for a short distance
Ability to climb a ladder and use a step stool
Open availability including evenings and weekends
Basic computer skills such as browser navigation, software interaction, and
data entry are needed
May be required to travel to support other stores and for training
Alexandria, United States
‎614 King Street
Art der Tätigkeit
permanent

Why You’ll Love Working for H&M;

Dynamic, team-driven work environment with a group of unique, diverse, and
kind individuals.
Endless growth & development opportunities
Dress your personality. We encourage you to dress your personality all day,
every day.
Did we mention our discount at H&M;, &Other; Stories, and COS?

Job Status: Hourly, Non-Exempt

Benefits:
H &M; believes in rewarding our employees for their many contributions to our
shared success. That’s why we offer a full range of inclusive benefits that
enable wellness, both in and outside of work. We pride ourselves on being a
do-good company and we have a comprehensive benefits package that matches that
ambition. Please note, that benefits may have eligibility requirements based
on employment status.

We offer ‎25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage –
Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay –
401K – Commuter Benefits, Health, and Dependent Care FSA. Plus, additional
Voluntary Benefits.

Our career site will have more details, check out: career.hm.com

EEOC Code: SLS

• This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.