Job Description:
Sutherland is seeking an attentive and analytical person to join us as a
Quality Analyst.
The Quality Analyst is a front-line position responsible for the evaluation
and documentation of customer transaction to ensure accurate and consistent
information is provided to customer. The Quality Specialist key focus is to
evaluate transactions to ensure all required processes and guidelines are
followed to ensure the delivery of the highest levels of customer experience
and employee engagement, while driving KPI performance at or above all
critical goals.
This individual is responsible for completing all assigned transaction
evaluation and attending all internal and external calibration sessions as
assigned.
Quality Analyst in this role get to :
Define Sutherland 's reputation: Oversee and manage performance and service
quality to guarantee customer satisfaction.
Strengthen relationships : Establish and maintain communication with clients
and/or team members; understand needs, resolve issues, and meet expectations.
Keep management updated : Relay important information in the form of timely
and accurate reports.
Impact the bottom line : Produce solid and effective strategies based on
accurate and meaningful data reports and analysis and/or keen observations.
Qualifications:
Our most successful candidate will have :
* Six months experience in process transformation
* Ability to work in MS Office
* Ability to work in a fast-paced environment
* Pro-active ability in developing trust and professional rapport with employees and team members; work as a team-player
* Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
* Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
**Job Description:** Sutherland is seeking a reliable and detail-oriented person to join us as **Quality Analyst.** We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we w…
Job Description Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer.…
Job Description Sutherland is seeking a reliable and detail-oriented person to join us as Quality Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to …
Job Purpose: The main purpose of this job is to perform routine and stability chemical analysis for products on daily basis according to the approved method of analysis. Responsibilities and Tasks: Performs all necessary testing procedure, issues Certificates of analysis required and ensures that a…
**ر قم الوظيفة** 23064812 **ا لتصنيفات** Administrative **ا لموقع** The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة **ا لجدول الزمني** Full-Time **ه ل تقع في مكان بعيد؟** N **إ مكانية الانتقال إلى موقع آخر؟** N **ن وع الو…
Supports implementation of the strategic plan for the assigned section, under the supervision of the designated individual. ##### **Essential Responsibilities and Duties** 1\. Collects data from medical records and other sources, analyses data, prepares and presents reports for the assigned sectio…
Supports implementation of the strategic plan for the assigned sections, under the supervision of the designated individual. ##### **Essential Responsibilities and Duties** 1.Collects data from medical records and other sources, analyses data, prepares and presents reports for the assigned section…
Details Required Experience 4 Department R&D Career LevelMid Level Position Location Cairo / Alexandria Skills CSS HTML Jira Windows Test Planning Web Testing Functional Testing Performance Testing UI / UX Testing Integration testing API testing Unit testing English Excellent English Requirements a…
Job Description Sutherland is seeking a reliable and organized person to join us as a Talent Specialist. We are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work …
S/he will be responsible for enhancing the overall performance of quality assurance tasks and activities and control process. * Education: Bachelors of Engineer (Production/Quality) * Experience: 0 - 5 years * Fluent English