Sales Coordinator

Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United A"rab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than ‎35,000 employees across more than ‎20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over ‎200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organisation to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day.

Overview of the role:
* The Sales Coordinator is primarily responsible for providing administrative assistance to the showroom staff; particularly the Branch Manager and Sales Executives, to aid in achieving/exceeding the targeted sales of AL Futtaim Automall while maintaining/ improving the customer service experience.

What you will do:
* Assist the Branch and Sales Managers by corresponding with customers for quotations/receiving complaints and providing information on products as well as liaising with internal departments as and when required (Finance, PDI, etc.) and manage travel/hotel arrangements when required.
* Assist the Branch and Sales Managers' monitoring of the Branch's performance by collating information of the Sales Executives performance, product performance, and ensure that the Sales Executives are maintaining the customer database
* Managing the drivers and logistics.
* Attendance keeping of Branch staff.

Required Skills to be successful:
‎1.- Customer management and coordination experience
‎2.- Communication skills
‎3.- Timely Resolution
‎4.- Proficient in Microsoft Office

About the Team:
* Reporting to the Branch Sales Manager and the primary focus of the role will be providing administrative assistance to the showroom staff; particularly the Branch Manager and Sales Executives, to aid in achieving/exceeding the targeted sales of AL Futtaim Automall while maintaining/ improving the customer service experience.

What equips you for the role:
* Bachelor's Degree or Diploma
* ‎3 years' experience as a Sales Administration or Sales Coordinator
* Knowledge in SAP and invoicing
* Proficient in English and communications skills, Arabic speaker an added advantage
* Strong Microsoft Office skills, Excel in particular Experience in managing customers and good communication skills

REF TB

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