Sales Coordinator

As a Sales Coordinator you will be responsible for preparing and providing
quotes, follow up for the quotes with sales department, co-ordinate for
installation, service and troubleshooting job, follow up with Service/Purchase
Teams to help process orders, prepare correspondences and fulfill customer
needs to ensure customer satisfaction and to help complete the sale.
ESSENTIAL DUTIES AND RESPONSIBILITIES : List the essential functions
that are core to this position and represent at least ‎5% of the incumbent's
time. Other duties may be assigned beyond the core functions listed below.

• Responsible to preparing and providing quotes, acknowledge the purchase order. Ensure all documentation done with respect to completeness of order.


• Prepare additional quote for the change in scope, supply of material etc.


• Ensure all documents are received in completeness with customer acknowledgement.


• Prepare quotations, requested by HOD, Managers and Sales Engineers.


• Prepare MR for the required material for service Job.


• Read and interpret RFQ from the customer.


• Report and document the activities carried out in line with the documentation requirements of the company.


• In addition, shall also support the activities of the other units whenever requested


• Assist with typing, inputting data, and other secretarial or administrative duties


• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.


• Responsible to follow up with Supply Chain and insuring Materials are delivered


• Gather all documentations for invoicing.


• Keep records of customer interactions, process customer accounts and file documents


• Contribute to team effort by accomplishing related results as needed


• Support Sales team by completing orders and keeping customers informed of delays and delivery dates


• Ensure all transactions are carried out in compliance with the applicable standards, Company Quality (ISO) procedures and provide advice to the QHSE Department of any non-conformance issues


• Comply with all occupational health, safety and environmental procedures of both the company and of client while working

SUPERVISORY RESPONSIBILITIES:

• Functions as an individual contributor with some supervisory responsibilities >
  
  
  QUALIFICATIONS: To perform this job successfully, an individual must be
  able to perform each essential duty satisfactorily. The requirements listed
  below are representative of the knowledge, skill, and/or ability required.

• Ability to plan, schedule and prioritize the activities.


• Ability to work under own initiative and solve problems.


• Ability to work well in a team environment.


• Experience in managing a customer account and project management.


• Must have strong customer service skills: previous experience highly preferred.


• Degree, Diploma or High School or equivalent.


• Two years, experience of indoor sales coordination or in administration role may be advantageous.


• Familiar with Oracle based sales systems and sales procedures and practices

REQUIRED SKILLS:
* Experience in communicating with a variety of groups/customers at different knowledge levels; strong presentation skills
* Possesses managerial skills such as organizing, coordinating, integrating, directing and controlling.
* Excellent customer service and support oriented approaches to interaction are required
* Highly organized with real attention to detail.
* Proven leadership capabilities and experience.
* Excellent English command both written and verbally; Strong communicator. (Arabic would be an advantage).
* Professionalism and ability to exercise discretion with confidential information at all times is required.
* Awareness of Quality, Health, Safety and Environmental standards, policies and procedures.
* Good numerical, interpersonal and organizational skills.
* Awareness of ISO ‎9001, ‎14001, ‎45001 & API Q1, 7K & 16C standards are preferable.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is frequently required
to sit; use hands to finger, handle, or feel objects, tools, or controls; and
talk or hear. The employee is occasionally required to stand, walk, and reach
with hands and arms. The employee must frequently lift and/or move up to ‎10
pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT:
The noise level in the work environment is usually moderate