Adventure Guide

Posting Date Jul ‎01, ‎2022
Job Number ‎22111492
Job Category Spa
Location Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi, Al
Wathba South, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON
MAP
Brand The Luxury Collection
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world 's most
enriching and desirable destination experiences. Our mission is to guide our
guests, these seasoned travelers on transformative journeys that touch their
spirits, enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine, personalized, and anticipatory service, then we invite you to join us
on our journey and explore a career with The Luxury Collection.

POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body
treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess
guest needs and inquire about contraindications (e.g., allergies, high blood
pressure, and pregnancy) before beginning service. Keep up to date with
current techniques and modalities related to their field of work. Escort
guests to and from treatment rooms. Arrange workstation, treatment room,
and/or drapes. Frequently check with guest to promote comfort, safety and
security throughout service. Promote and sell spa/salon services including
retail offerings related to the Spa. Clean, maintain, and sterilize tools.
Maintain cleanliness of workstation and/or treatment room throughout shift,
dispose of trash and dirty linens, and secure supplies and equipment at the
end of each shift. Monitor and stick to time schedule throughout the day.
Handle inappropriate guest behavior by following Marriott International
standard operating procedures for Inappropriate conduct for guests and
therapists, leading up to and including stopping a treatment or service and
informing supervisor/manager. Maintain current skills and licensure in service
area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and
procedures; make sure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; thank guests with
genuine appreciation. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others. Stand, sit,
or walk for an extended period of time; grasp, turn, and manipulate objects of
varying size and weight. Move, lift, carry, push, pull, and place objects
weighing less than or equal to ‎10 pounds without assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.