Boutique Manager - Yas Mall

؜ - ؜أبو ظبي ؜ -

تفاصيل الوظيفة

Reporting to the Middle-East & India F&B Retail Manager, you will be
responsible of the growth of your business, leading the team, developing
clients loyalty while ensuring compliance with the Brand's business strategy
and image.


Your main responsibilities are:
Team management and engagement
* Communicate vision, strategy and clear direction to retail staff
* Motivate and retain the boutique team members
* Supervise the organisation and the team efficiency, monitor objectives, encourage team work, share knowledge and expertise
* Support team members in their individual development and coordinate with training team on individual needs
Business development
* Pilot and coordinate all the activities of the Boutique in accordance with the strategy and objectives
* Ensure the business strategy is understood and deployed in the Boutique
* Control, monitor, share and report the business financial and budgetary indicators relating to the results of the Boutique
* Develop and analyze the sales to achieve business objectives in accordance with the budget, define action plan and take appropriate corrective actions when needed


Client Experience
* Ensure excellence in client service in accordance with the Brand's standards: create a unique experience for each client
* Support the sales team on the shop floor
* Strongly encourage the team to manage, use and develop the clients database
* Put in place strong CRM and clienteling action plans at boutique level to engage and retain clients
* Coordinate animations installation, maintenance needs, events organization acting proactively and putting in place initiatives at boutique level to strengthen the client experience
Boutique operations
* Ensure the retail space is well maintained and the Visual Merchandising guidelines are respected
* Oversee day-to-day operations of the boutique and solve operational issues with the support of the retail manager
* Ensure the right level of stock of each category and effectively manage the salable and PLV orders at boutique level
* Plan and take necessary steps to have optimum stock levels and maintain inventory discrepancies at the lowest possible level.
* Ensure company policies and procedures are respected in the boutique
* Liaise with suppliers on boutique supplies
You have at least ‎5 years' experience in boutique management in a luxury
retail environment preferably in fragrance and beauty. You have a strong
knowledge of managing ‎360 boutique operations. Excellent interpersonal,
communication and organizational skills along with a strong analytic and
intercultural approach will be a real asset to succeed in this position.
Fluent English language skills are a must, Arabic would be a real advantage.
Permanent position based in Abu Dhabi

ملخص الوظيفة

  • المُعلن : CHANEL
  • تاريخ الإعلان : 12/05/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : أبو ظبي
  • الراتب : -
  • الهاتف : -

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