Service Manager (Front Office)
Traders Hotel, Qaryat al Beri Abu Dhabi
We have an opportunity for an enthusiastic Front Office Manager to join the
Traders Hotel family. The selected candidate will have excellent leadership
skills, ensuring the highest of standars are kept at all times and that all of
the hotel guest experience true excellence from start to finish.
What we are looking for?
A warm and friendly personality.
A smiling and positive demeanour.
Ability to lead by example.
Great communicator.
Desire to always deliver a five-star experience.
Efficiency and punctuality.
Previous experience in a managerial position within luxury hospitality .
Lives and breathes the company Values.
What will you do?
Oversee the day-to-day operations of the front office.
Observe staff performance with an aim to provide constructive feedback.
Be present and attentive at all times.
Work with hotel colleagues to keep excellent service standards.
Ensure company policies & procedures are observed at all times.
Be prepared to assist other Traders colleagues/departments in a thoughtful
manner.
Be an ambassador for the brand & also for Abu Dhabi.
Bid farewell to departing guests and leave them with a fond memory.
Ensure all guests have memorable stay.
Empathetically listen to client queries/complaints and work with
colleagues/management to find solutions.
Traders Hotel, Qaryat Al Beri, Abu Dhabi
The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a
spacious 32 square metres and feature a stylish design of warm tones and
comfortable furnishings. For travelers requiring the highest levels of service
and attention, the hotel also offers 80 Traders Club rooms on the seventh,
eighth and ninth floor, as well as suites on the first to seventh floor. With
a blend of contemporary style and comfortable furnishings, Traders Hotel,
Qaryat Al Beri, Abu Dhabi is ideally located in the Qaryat Al Beri complex,
which houses Shangri-La Hotel, Shangri-La Residences, CHI, The Spa at Shangri-
La, The Villas by Shangri-La and a Souk.
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