Front Desk Receptionist

The Role
Job description: This position has a key role in the customers interface
with the company as well as the management and employees. The receptionist
shall manage the front desk area and is expected to have a welcoming and
pleasant personality and behave at all times with a high level of
professionalism and courtesy that leaves a good impression and builds upon
confidence. The receptionist loves interacting with people, putting them at
ease and helping them solve their problems. The receptionist also provides
general administrative and clerical support, such as scheduling meetings,
handling transcription, printing, photocopying, sending emails, as well as
making travel arrangements and assisting HR teams. Primary Duties: •
Receiving, greeting, and directing visitors to appropriate people • Managing
telecommunications and transferring calls as necessary • Handling queries and
complaints via phone, email, and general correspondence • Taking and ensuring
messages are passed to the appropriate staff member in time • Managing meeting
rooms availability • Receiving, sorting, distributing, and dispatching daily
mail • Handling transcription, printing, and photocopying • Recording and
maintaining office expenses when required • Handling travel arrangements when
required • Coordinating internal and external events when required • Managing
office inventory such as stationery, equipment and furniture when required •
Overseeing office services like cleaners and maintenance service providers •
Assisting the HR team with recruitment, onboarding, and termination processes
• Maintaining safety and hygiene standards of the reception area Position
Requirements • Ensure compliance with all company regulations and procedures.
• Interface with other team members; support them on matters mentioned above •
Proper usage of computer and MS office programs. • Willing to host and company
roadshows, ceremonies, and external events. • Flexibility to meet varying time
schedules • Professional attitude and appearance at all times

Requirements
Education and Skills • Bachelor’s degree in communications, hospitality, or
business related fields • Excellent command of English, conversing and
writing; Arabic is a plus. • Excellent verbal communication • Good telephone
communication etiquette • Self-organized and resourceful • Customer-service
attitude • Active listener • Positive attitude under stress or during periods
of high workload • Adept at prioritizing, scheduling, and multitasking •
Ability to handle office equipment (telephone system and printers) • Fast and
eager learner Experience • ‎2 years previous experience in similar position in
hospitality field fronting customers • ‎2 years previous experience in UAE

About the company
Advanced Properties Limited (APL) is a Real Estate and Development company in
Abu Dhabi established in ‎2021 by experienced construction and real estate
professionals in the UAE and abroad. Previously, the company has worked under
a different name since ‎1998 and successfully completed multi-mega projects in
Masdar City and the Abu Dhabi Metropolitan area.