Receptionist - AY 2023-24 - Al Mushrif KG Charter School

• Deliver high quality customer service to all visitors and staff, representing the school in a professional manner


• Greet visitors in a friendly and helpful manner


• Have a strong knowledge of the key information about the school


• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage


• Provide general clerical/administrative support e.g. updating attendance registers,


• photocopying, filing, faxing, completing standard forms, responding to routine correspondence


• Undertake word-processing and other IT based tasks e.g. database, excel, Internet research


• Produce lists/information/data as required e.g. class lists


• Sort and distribute mail


• Attend and participate in relevant meetings as required


• Answer, screen and forward incoming phone calls in a friendly and professional manner (following our standard telephone etiquette/ protocol)


• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.pens, forms and brochures)


• Provide basic and accurate information in-person and via phone/email


• Assist Admissions team with in-bound and out-bound calls


• Log admissions enquiries into the MIS - data base


• Perform other clerical receptionist duties such as filing, photocopying and printing


• Arrange transportation for visitors when require


• Provide accurate and comprehensive information about the schools, including the curriculum, education level.


• Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.


• Assist with tasks assigned as and when required by the management team.


• Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post


• Perform other duties as requested by direct and dotted line reporting managers/ supervisors.
  WHAT WE OFFER
  Aldar Education are a family of world-class, child centred, and innovative
  schools based in the UAE. We educate over ‎25,000 students across our group of
  owned and managed schools and as we grow so does our need for highly skilled,
  inspirational, and dedicated school leaders. We offer an attractive
  remuneration package. Our future-focused learning model includes both students
  and staff and so we place a special emphasis on professional development,
  coaching and training.
  Aldar Education are keen to hear from like-minded, forward thinking school
  leaders who would welcome the challenge and opportunities that we have to
  offer.
  This job description is not all inclusive. Aldar Education reserves the right
  to amend this job description at any time. We are an equal opportunity
  employer, committed to a diverse and inclusive work environment. We are also
  mindful of our national development strategy and encourage UAE Nationals in
  their application at our company.
  Aldar Education is committed to safeguarding and promoting the welfare of
  children and young people and expects all staff to share this commitment.
  Offers of appointment are subject to satisfactory references and police
  clearance.

Minimum Qualifications - Diploma / Bachelor Degree
Minimum Experience - A minimum of ‎2 years of experience in a customer focused
role in the region
Experience in the education field is preferred.
Job specific Knowledge - Fluent English communication skills, written and
Oral.
& Skills Arabic speaker is preferable
Strong interpersonal skills to aid in daily contact with parents in a diverse
multi- cultural environment.
Excellent office management skills