Retail Support Manager

؜ - ؜أبو ظبي ؜ -

تفاصيل الوظيفة


  • Manage the daily outlet operations by overseeing the stores, photo, and games operations.

  • Monitoring stock levels and daily sales

  • Create monthly schedules for management and front-line colleagues.

  • Identifies and pursues opportunities to improve service. Focuses on activities and quality standards that ensure the satisfaction of both internal and external guests.

  • Investigate cash variances.

  • Handle web, call, or phone inquiries or complaints. Help guests by providing information: answering questions, obtaining merchandise requested, assisting in completing the payment transaction, and preparing the inventory for delivery.

  • Prepare guest relations reports by analyzing, identifying, and investigating guest complaints and service suggestions.

  • Review, manage, and effectively address team performance.

  • Foster a harmonious atmosphere among colleagues in their area and unite team members through team activities.

  • Develop sales initiatives and strategies.

  • Assist in yearly inventory and outside revenue-generating events.

  • Openly communicate appropriate and helpful channels and information through various channels, including department meetings and briefings.

  • Monitor visual merchandise standards.

  • Prepares a report by collecting, analyzing, and summarizing information about slow and fast-moving items.

  • Reviewing financial performance and meeting departmental key performance indicator (KPI) goals.
    The ideal candidate should have:

  • Educated to a degree level in Business Management or equivalent

  • Five (‎5) years of retail experience and at least two years of management experience

  • Three years of retail management experience

  • Excellent spoken and written English skills

  • Advanced computer skills

  • Excellent management and interpersonal skills

  • Training and performance evaluation skills

  • Excellent computer and conflict-resolving skills

  • Advanced time management skills

  • Analytical skills

ملخص الوظيفة

  • المُعلن : Farah Experiences
  • تاريخ الإعلان : 17/05/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : أبو ظبي
  • الراتب : -
  • الهاتف : -

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Language: English