Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
Help the Exec Housekeeper plan manpower requirements to achieve an efficient
usage of labour, considering business needs and seasonal trends.
Operations
-- Assist with the management of the entire housekeeping and laundry function
of the hotel.
-- Conducts routine inspections of all Housekeeping areas, with other
supervisory personnel.
-- Ensure that all public, guest-facing and back of house areas of the hotel
are properly cleaned at all times.
-- Ensure health & safety requirements are adhered to.
-- Ensure that all staff are aware of and follow departmental SOP's and LSOPs
-- Attend and support Task Force Missions required to support the opening of
new Anantara and other MINT properties, and other special events catered by
Minor International.
-- Coach and guide new members of the team, putting in place proper
orientation training and ongoing training and development for team members.
-- Assist in managing relationships with suppliers.
-- Ensure records are maintained for linen inventory, uniforms, and other
items as applicable.
-- Ensure that lost and found articles are stored properly and that the
correct logs are maintained.
-- Ensure that par levels of linen, towels and uniforms are current, and in
line with inventory.
-- Complete guest supply inventory each period end.
-- Develop and maintain a motivational working environment within the
department and positive relations with other departments.
-- Train staff to become multi skilled in all facets of housekeeping and
associate departments.
-- Initiate measures to minimize all wastage of materials and amenities are
used in the department.
-- Ensure that proper key controls are in place.
-- Responsible for inventory of guest supply and mini bar inventory of each
period
-- Control overtime through good management and immediate response to
problems.
-- Prepare yearly budgets for housekeeping & laundry.
Qualifications
* Previous experience as Assistant Housekeeping Manager for Minimum two years' in 5 Star Luxury property.
* Education: Hotel School or High school diploma.
* General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
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