Loss Adjuster

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taking care of you, our valued colleague. A career at Sedgwick means
experiencing our culture of caring. It means having flexibility and time for
all the things that are important to you. It's an opportunity to do something
meaningful, each and every day. It's having support for your mental, physical,
financial and professional needs. It means sharpening your skills and growing
your career. And it means working in an environment that celebrates diversity
and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact
on the world through the people and organizations we serve. If you are someone
who is driven to make a difference, who enjoys a challenge and above all, if
you're someone who cares, there's a place for you here. Join us and contribute
to Sedgwick being a great place to work.
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Loss Adjuster
Background
We require a Loss Adjuster to complement our existing team in Kuwait, handling
a portfolio of commercial material damage claims. Duties will include the
investigation of insurance claims arising out of losses such as natural
perils, fires, accidents, and burglaries. You will determine the amount of
damage or loss covered by the insurance policy. You will make recommendations
regarding payment of benefits, based on the coverage noted on the insurance
policy and negotiate payment and settlement.
Opportunity
This is an entry-level position, and you will be responsible for all reports
regarding each visit and full diary maintenance. Additionally, you will be
required to manage a caseload effectively providing service delivery within
clients SLAs and meeting challenging audit criteria. Monthly settlement and
/or financial targets will also be set by your line manager. You will be
supported and trained in order to be able to work autonomously. Your line
manager will maintain regular contact with you to discuss service delivery and
to provide guidance and mentoring in relation to more complex and challenging
claims.
You will be expected to join the Chartered Insurance Institute or the
Chartered Institute for Loss Adjusters and to enter and to make progress with
their examinations leading towards professional qualifications.
Role and Responsibilities
* Collating and interpreting documentation.
* Translation of Arabic/English documents as required
* Investigate, negotiate and settle a variety of claims in an efficient manner and in compliance with a variety or requirements.
* Write the reports.
* Inspect and/or evaluate damages when required, estimate costs or commercial value, examine reports or other documents, evaluate losses, establish claims guidelines and quantifying settlement amounts.
* Interpreting policies and preparing claim adjustments and settlement recommendations. Researching technical and legal questions.
* Provide input into business development. Participating in marketing opportunities as required.
* Undertake relevant personal study (CII, CILA, etc), relevant company training and participate in continued professional development opportunities.
* To carry out other tasks as directed within the scope of the role.
* Demonstrate and role model the Sedgwick values.
You will have/will be:
* Self-motivated, conscientious and able to work under your own initiative as well as flexible during times of surge
* Have a professional engineering qualification and a willingness to study and achieve insurance qualifications such as ACII and ACILA and be committed to maintain professional education.
* Hold a full driving license and have a willingness to travel
* It would be a major advantage if you have bilingual Arabic/English capability
* It would be an advantage if you have experience of the Middle East or otherwise working in a multicultural environment
* The ability to recognise the need for efficient and effective processes and to follow these closely
* Have exceptional Customer Service ethics
* Have effective communication and negotiation skills, including the ability to write detailed reports
* Have a desire to embrace innovative working practices.
What will you get for this role?
* Competitive salary depending on skills, experience and qualifications
* Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
Ad Hoc Duties
Your key accountabilities will include such other duties and tasks are as
allocated to you at the discretion of management and that are within your
capabilities and within the scope of your role.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general
nature and level of work being performed by a colleague assigned to this
description. They are not intended to constitute a comprehensive list of
functions, duties, or local variances. Sedgwick retains the discretion to add
or to change the duties of the position at any time.