Logistics Coordinator

Caring for the world, one person at a time has inspired and united the people
of Johnson & Johnson for over ‎125 years. We embrace research and science -
bringing innovative ideas, products, and services to advance the health and
well-being of people. Employees of the Johnson & Johnson Family of Companies
work with partners in health care to touch the lives of over a billion people
every day, throughout the world.
Thriving on a diverse company culture, celebrating the uniqueness of our
employees and committed to inclusion. Proud to be an equal opportunity
employer. And our culture is interconnected by the shared values of Our Credo.
It's a culture that celebrates diversity and diverse perspectives. It helps
employees achieve an effective mix between work and home life and supports
their efforts to have a positive impact on their communities.
Johnson & Johnson is hiring two Logistics Coordinator in New Cairo, Egypt.

The successful candidate will be responsible for managing all aspects of
shipping routes, documentation, customs clearance, and delivery, specifically
regarding customer satisfaction. Everyone in the logistics department is
responsible for responding immediately to customer questions, inquiries, and
for notifying customers about any delays in the delivery schedule. Staying on
top of all accounts and coordinating/collaborating with other departments are
essential qualities to possess in this position.
Special Requirements
* Process end customer invoices accurately and on time
* Timely follow up with sourcing points and Freight Forwarders
* Familiar with ME regional Customs regulations and requirements
* Familiar with different modes of Transportation "Road, Sea and Air"
* Prepare accurate shipping documents
* Liaising with clearing agents on cargo clearance with customs
* Familiar with processing Letter of Credit and bank submissions
* Satisfy airway bills in a timely manner
* Communicate with suppliers and freight forwarders to ensure prompt pick-up and delivery of shipments
* Review purchase orders and shipment contents prior to dispatch
* Must have analytical skills
* Develop and improve logistics operational processes and drive efficiencies in key metrics (backorder, shipment lead time, invoice accuracy, claim resolution)
* Ability to handle product recalls
* Familiar with project management fundamentals
* Track and analyze missed shipments to ensure root causes are identified and resolved
* Respond to customer inquiries and refer clients to the appropriate channels
* Ensure quality of all services and processes within the facility
* Adhere with the Corporate Trade, Finance Compliance always
* Continuously reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible
* Liaise with officials in various agencies to ensure goods are cleared through customs or quarantine. You will also arrange for transportation, warehousing, or product distribution of imported or exported goods and liaise with Freight Forwarders.
Other features of the job
* Invoicing lead time, claims resolution, customer satisfaction
* Documentation processing accuracy
* On time delivery and clearance of shipments
* Customs clearance formalities background
* Familiar of different transportation modes
* Ability to manage complexity and work under pressure to deliver
* Strong communication skills and completion of end-to-end process

Qualifications

Essential knowledge and skills
* Bachelor's degree of Business Administration or industrial engineering (Years of Minimum ‎1-‎3 years of related work experience
* Technical Skills Required: Logistics and clearance
* Language: English and Arabic
* Customs knowledge an advantage
Core competencies required for this role
Technical Specific Skills:
* Customs clearance, Logistics, and transportation
* Analytical skills
* ERP systems knowledge and MS Office
Other Job Specific Skills:
* Strong communication and presentation skills
* Knowledge of JDE, SAP, and any other ERP systems is a PLUS
Leadership Behaviors

LIVE OUR CREDO: Demonstrate and inspire the behaviors that reinforce Our
Credo.
* CONNECT: Develop deep insights into the needs of our patients, customers, markets and communities.
* SHAPE: Drive innovation; anticipate and shape industry and market changes to advance health care globally.
* LEAD: Create an environment where leadership and talent development is top priority.
* DELIVER: Deliver results by inspiring and mobilizing people and teams.
Johnson & Johnson Family of Companies are equal opportunity employers, and
all qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
genetic information, national origin, protected veteran status, disability
status, or any other characteristic protected by law.