Summary
To provide courteous, professional, efficient and flexible service consistent
with the hotel's policies in order to maximize guest satisfaction. To be
entirely flexible and be able to be rotated within the different sub
departments of the Rooms division, or any other departments as assigned and as
necessary.
To ensure that the guests are offered the highest level of personalized
service at all times and to report guest complaints or problems to supervisors
if no immediate solution can be found and assure follow up with guests.
Awareness of hotel activities and a proper handover of the pending points for
next shift's follow up and action is crucial.
To be aware of all hotel services, facilities, and promotions, and
knowledgeable of upselling techniques. To balance the cash report and
remittance envelop at the end of the shift, perform opening and closing
procedures, and ensure that the Assistant Manager - Front Office signs all
rebates and paid out vouchers with a clear explanation. To check and update
the allocation of rooms for all guests and follow up on the special
requirements requested by the guests. To maintain a regular contact with long
stay and suite guests to ensure their stays are an enjoyable one.
General responsibilities are to maintain a high standard of grooming and
hygiene at all times, to maintain a good rapport and working relationship with
colleagues and all other departments. Full support to Supervisors and team is
essential, for any other reasonable duties and responsibilities are assigned.
Qualifications
Responsible to welcome all guests, ensuring they have an exceptional staying
experience; creating lasting memories and building relationships. You will
bring our purpose to life, by using your personal flair and style when
interacting with our guests. Ideally you have a relevant degree or diploma in
Hospitality or Tourism management. Minimum 2 years work experience in hotel
operations. Good customer service, communications and interpersonal skills are
a must.
Summary Contributes to the smooth and efficient running of the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. fresh graduate or Minimum 1 year of work experience in hotel operations. Good customer service, communication, and interperso…
**Job Number** 22146347 **Job Category** Rooms & Guest Services Operations **Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Ma…
**ر قم الوظيفة** 22173240 **ا لتصنيفات** Food and Beverage & Culinary **ا لموقع** Le Meridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia عرض على الخريطة **ا لجدول الزمني** Full-Time **ه ل تقع في مكان بعيد؟** N **إ مكانية الانتقال إلى موقع آخر؟** N **ن وع الوظيف…
Company Description Sofitel Al Khobar The Corniche French luxury and local cuisine in the world's most exciting city The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant ci…
Summary To assist in the efficient running of the security function. Qualifications Ideally with a professional diploma or certificate in Safety and Security. Minimum 2 years of work experience as a Security Officer. Good practical, operational and adequate administrative skills are an asset.
At voco® Al Khobar, you'll find contemporary style combined with warm hospitality and a great location. We're 5 minutes from the Eastern Province business hub, and a short drive from Khobar Sea Front promenade or the fashion boutiques of Dhahran Mall. Our welcoming hotel makes life easy for busines…
Summary Contributes to the smooth and efficient running of the Reception within the Rooms Division Qualifications Diploma/qualification in Hospitality or Tourism Management