Role Summary:
The Principal Engineer for Saudi Arabia and Bahrain is the technical authority
within the region supporting engineering, sales and operations on all
technical matters for both our pump aftermarket and original equipment
manufactured and serviced at our state of art Dammam facility.
During this rapid growth phase this exciting and challenging role is pivotal
to the continued operational success and development of our technical
processes and capabilities supporting our expanding original equipment
manufacture, packaging and testing along with pump service & repair, parts and
equipment upgrades as we continue to grow and capture the vast Flowserve and
competitor installed base.
The Principal Engineer will be the most senior engineer in country and will
report to the Middle East Engineering Manager and will have technical decision
making responsibilities to support sales and operations while providing
functional guidance and leadership to ensure Flowserve best practice,
solutions and responsive service levels to both internal and external
customers.
The successful candidate will be part of a progressive and highly motivated
engineering and local management teams based in our Dammam facility but with a
degree of flexible working allowing the successful candidate to locate in
either Dammam, Saudi Arabia or Bahrain.
Early application is highly recommended.
Responsibilities & Requirements:
* Deep knowledge and know-how in the general field and is considered an all-round pump expert, both internal Flowserve as well as for customers.
* Cascades knowledge to other engineering resources and prepares and conduct trainings in the specialty field.
* Mentors and oversees Engineers in region.
* Participates in design review panels, as a subject matter expert, and participates in root-cause analyses of customer projects and installations.
* Prepares recommendations regarding technical aspects in delivering solutions to customers.
* Provides high level technical support for both aftermarket and original equipment EPC orders.
* Demonstrates clear technical risk assessment and approvals for technical proposals, problems solving and engineering quality.
* Visit's customer sites with sales on high level meetings and maintains relationship with key contacts at customer sites related to field of specialization.
* Coordinates all high-level technical support from the region/country with Engineering Teams, Product Management and/or Design Center.
* Assists sales in all technical customer presentations and special customer technical forums in local region/country.
* Assists in all necessary training in local region/country (customer, engineering, repair centers, sales force, field service etc.) on Industry and/or Product specialty. Coordinates with the Educational Services Group.
* Supports operations in the execution of orders is required with clear problem solving and technical decision-making expertise.
* Works in conjunction with operational management, sales, and corporate engineering.
* Works with Sales and business development to provide high level technical support to win complex opportunities and grow the engineering aftermarket business
* Equally comfortable presenting technical solutions to customers or engineering initiatives to senior management.
Ensures work ethics and practices meet company's policy and best practices.
Preferred Experience / Skills:
* Bachelor's or Master's degree in mechanical engineering or equivalent;
* Demonstrated leadership skills in both project engineering and services;
* Ability to provide technical leadership and guidance to different cultures;
* In-depth knowledge of pumps and seals aftermarket (preferred), upgrade and rerate solutions and engineering disciplines.
* Proven skills in leading RCA's, both in the field and the back office;
* Result oriented, to ensure the overall business objectives are met;
* Language skills in addition to English are an asset to this position, not essential;
* Ability to drive a customer focused culture and performance culture;
* Inspiring people, creating high performing teams;
* Pro-active in solving problems and finding opportunities.
* Flexible mix of home and office base working.Flowserve offers a great place to work because we offer safety & loyalty, structured career planning and support combined with very competitive salary and local packages, relocation and bonus schemes. Flowserve offers several different options of health and welfare benefits as well as a recognition program that rewards and celebrates Flowserve associates.
Primary Posting Location: Al-Khobar, Saudi Arabia
Job Posting Category: Engineering/R &D
Job Advertising Title: Engineer
Employment Type: Full time
Country: Saudi Arabia
Auto req ID: 53338BR
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without regard to race, gender, disability or protected veteran status. Click
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or employee for inquiring about, discussing or disclosing their pay or, in
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