IT Supervisor

Reliable hardware and seamless software are at the heart of every day-to-day
IHG experience. To deliver a truly first-class service, we need an IT
Supervisor capable of installing new systems, boosting security and setting
exceptional standards. While making sure our teams have all the tools and
resources, they need to make a difference, right at their fingertips.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:
* Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader
* Keeping up to date with all our approved systems and technology - from LAN to POS
* Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
* Passing on your expertise to the hotel team by running knowledge sharing and training sessions
* Safeguarding our IT infrastructure against cyberthreats

What We need from you:
* Diploma or Vocational Certificate in Computer Science or IT or related field
* ‎4 years' related experience with computer set-up and troubleshooting
* Working knowledge of networks, operating systems, and databases
* Strong analytical and problem-solving skills
* Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
* Great communication skills
* You'll be a team player, proactive, responsible, hardworking, and able to work under pressure

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary
that rewards all your hard work to a wide range of benefits designed to help
you live your best work life - including a full uniform, impressive room
discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we
celebrate difference and encourage colleagues to bring their whole selves to
work. IHG Hotels & Resorts provides equal employment opportunities to
applicants and employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran status, or
disability. We promote a culture of trust, support, and acceptance. Always
welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make
a difference in a collaborative environment. We know that to work well, we
need to feel well - both inside and outside of work - and through our
myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle,
and workplace.

So, join us and you'll become part of our ever-growing global family.
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
We all know there's no place like home. But why should that stop us from
creating elevated suites and community for both short and extended stay
guests? At Staybridge Suites®, guests can enjoy a free, hot breakfast;
complimentary evening social hour with appetizers three nights a week; and a
friendly chat with new friends around the outdoor firepit. In over ‎300+ hotels
globally, our inviting spaces offer a greater sense of community and
thoughtful service that give guests the freedom to relax, work, and play. Just
like our colleagues.

We'll help you create the warmest welcome. Whether you're preparing a suite
exactly as your guest wants it, hosting The Social, or just knowing guests by
their name, rather than their room number. Your big-hearted personality will
help guests feel free to be themselves. Let's Go Further Together.