Posting Date May 18, 2022
Job Number 22019348
Job Category Spa
Location Marriott Executive Apartments Al Khobar, Building No 7791 Prince
Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON
MAP
Brand Marriott Executive Apartments
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
The world is a big place and Marriott Executive Apartments offers corporate
apartments in the biggest and best cities for business travel across Europe,
Asia, Latin America and the Middle East. Join the Marriott Executive
Apartments team and help our guests adapt to a new locale and feel comfortable
and cared for while living away from home.
POSITION SUMMARY
Advise employees on general property information, in-house groups, policy
changes, or other pertinent information. Answer questions about available
services, general property information and amenities. Confirm guest first and
last name and type of treatment scheduled prior to beginning treatment.
Monitor and stick to time schedule throughout the day. Advise providers of
last-minute changes or additions to schedule and resolve scheduling situations
as needed. Promote and sell spa/salon services and retail products. Complete
requisitions for additional products, supplies, or equipment. Inspect work
areas and tools/equipment to ensure conformance to company standards. Notify
Engineering of spa/salon maintenance and repair needs.
Assist management in hiring, training, scheduling, and motivating and coaching
employees; serve as a role model. Report accidents, injuries, and unsafe work
conditions to manager. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals. Ensure adherence to quality expectations and standards; develop
and implement quality improvement or corrective action plans. Stand, sit, or
walk for an extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Summary You will be responsible to provide hands-on support and guidance and ensure services provided are in accordance with the approved Spa brand standards of performance and sequences of service. You will also be responsible to ensure the discerning guests feel that their every need is anticipat…
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