Store Associate

‎1.

Shop Keeping and Store Standards

Maximize and contribute to sales within the store through exceptional customer
service and retail experience

Ensure all stock is laid out and displayed according to standard layout norms
(product placement,signage, neat and well folded,arranged in order from
smallest to largest, hanged items must be steamed, brand wise, size wise etc)

Ensure all products are price tagged and bar-coded before display

Ensure correct rotation of stock on shelves and assist in accurate stock
counts as per store requirements

Ensure all stock administration (stock count, inter branch transfer, dispatch
and delivery) are recorded on the system in time, accurately and correctly
categorized

Ensure awareness and vigilance at all times of security in the store without
any negligence

Ensure the highest standards of housekeeping standards and grooming etiquettes
are maintained in store at all times

Give accurate and current information about the product for all inquiries

Increase the customer database by adding new customers to the mailing list

Understand the returns policy and ensure effective implementation

Help store merchandiser and/or store manager in product placement and
arrangement

Dress up Mannequins & attend to other visuals

Maintain a clean and well-organized back- stock area and keep the employee
break area neat and tidy

Operate as a cashier and be consistently accurate in money handling ( in case
applicable)

Understand and utilize all reports required for the day to day functioning of
each store

Carry out linked selling i.e. understand the customer’s need and close the
deal

‎2.

Store Merchandise / Merchandising

Maintain a detailed knowledge of the merchandise/ products stocked in the
store

Ensure promotions and fast selling lines are featured in the store

Provide information about the customers(likes,dislikes and opinions) to the
dept incharge

Ensure effective stock replenishment to the store and assure continuous stock
availability, ongoing recovery & maintenance in the store

‎3.

Customer Service

Responsible for greeting and meeting all customers promptly and politely as
they enter the store

Provide customer satisfaction by delivering exceptional customer service

Guide customers throughout the store or to the specific area the customer
requests

Develop a clear understanding of all departments, products,make, features and
after sales service

Ensure effective implementation of visual merchandising principles within the
stores

Effectively deal with customer queries and complaints

Follow procedures for dealing with specific customer orders

Ensure confidentiality with respect to Landmark retail/store sales information

Qualifications

‎1.

Shop Keeping and Store Standards

Maximize and contribute to sales within the store through exceptional customer
service and retail experience

Ensure all stock is laid out and displayed according to standard layout norms
(product placement,signage, neat and well folded,arranged in order from
smallest to largest, hanged items must be steamed, brand wise, size wise etc)

Ensure all products are price tagged and bar-coded before display

Ensure correct rotation of stock on shelves and assist in accurate stock
counts as per store requirements

Ensure all stock administration (stock count, inter branch transfer, dispatch
and delivery) are recorded on the system in time, accurately and correctly
categorized

Ensure awareness and vigilance at all times of security in the store without
any negligence

Ensure the highest standards of housekeeping standards and grooming etiquettes
are maintained in store at all times

Give accurate and current information about the product for all inquiries

Increase the customer database by adding new customers to the mailing list

Understand the returns policy and ensure effective implementation

Help store merchandiser and/or store manager in product placement and
arrangement

Dress up Mannequins & attend to other visuals

Maintain a clean and well-organized back- stock area and keep the employee
break area neat and tidy

Operate as a cashier and be consistently accurate in money handling ( in case
applicable)

Understand and utilize all reports required for the day to day functioning of
each store

Carry out linked selling i.e. understand the customer’s need and close the
deal

‎2.

Store Merchandise / Merchandising

Maintain a detailed knowledge of the merchandise/ products stocked in the
store

Ensure promotions and fast selling lines are featured in the store

Provide information about the customers(likes,dislikes and opinions) to the
dept incharge

Ensure effective stock replenishment to the store and assure continuous stock
availability, ongoing recovery & maintenance in the store

‎3.

Customer Service

Responsible for greeting and meeting all customers promptly and politely as
they enter the store

Provide customer satisfaction by delivering exceptional customer service

Guide customers throughout the store or to the specific area the customer
requests

Develop a clear understanding of all departments, products,make, features and
after sales service

Ensure effective implementation of visual merchandising principles within the
stores

Effectively deal with customer queries and complaints

Follow procedures for dealing with specific customer orders

Ensure confidentiality with respect to Landmark retail/store sales information

Primary Location: SA-SA-Muhail
Work location/ موقع العمل: Abha Oasis Mall - Muhail Oasis Mall Muhail
Jeddah Oasis Mall Muhail Jeddah, , Muhail
Job: Retail Operations
Organization: Splash KSA
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Sep ‎9, ‎2019, ‎7:01:‎48 AM