Store Associate

‎1.

Shop Keeping and Store Standards

Maximize and contribute to sales within the store through exceptional customer
service and retail experience
Ensure all stock is laid out and displayed according to standard layout norms
(product placement,signage, neat and well folded,arranged in order from
smallest to largest, hanged items must be steamed, brand wise, size wise etc)
Ensure all products are price tagged and bar-coded before display
Ensure correct rotation of stock on shelves and assist in accurate stock
counts as per store requirements
Ensure all stock administration (stock count, inter branch transfer, dispatch
and delivery) are recorded on the system in time, accurately and correctly
categorized
Ensure awareness and vigilance at all times of security in the store without
any negligence
Ensure the highest standards of housekeeping standards and grooming etiquettes
are maintained in store at all times
Give accurate and current information about the product for all inquiries
Increase the customer database by adding new customers to the mailing list
Understand the returns policy and ensure effective implementation
Help store merchandiser and/or store manager in product placement and
arrangement
Dress up Mannequins & attend to other visuals
Maintain a clean and well-organized back- stock area and keep the employee
break area neat and tidy
Operate as a cashier and be consistently accurate in money handling ( in case
applicable)
Understand and utilize all reports required for the day to day functioning of
each store
Carry out linked selling i.e. understand the customer’s need and close the
deal

‎2.

Store Merchandise / Merchandising

Maintain a detailed knowledge of the merchandise/ products stocked in the
store
Ensure promotions and fast selling lines are featured in the store
Provide information about the customers(likes,dislikes and opinions) to the
dept incharge
Ensure effective stock replenishment to the store and assure continuous stock
availability, ongoing recovery & maintenance in the store

‎3.

Customer Service

Responsible for greeting and meeting all customers promptly and politely as
they enter the store
Provide customer satisfaction by delivering exceptional customer service
Guide customers throughout the store or to the specific area the customer
requests
Develop a clear understanding of all departments, products,make, features and
after sales service
Ensure effective implementation of visual merchandising principles within the
stores
Effectively deal with customer queries and complaints
Follow procedures for dealing with specific customer orders
Ensure confidentiality with respect to Landmark retail/store sales information

QUALIFICATION

Basic Qualification / Education / Vocational Training

High School Diploma

Advanced

Qualification / Certification / Specialist Training

Graduate degree in any field

EXPERIENCE

Minimum Experience

‎1-‎2 years

Specific / Relevant Experience

COMPETENCIES

Skills and Capabilities

Knowledge of retail processes and industry
Communication skills
Interpersonal skills
Proactiveness and flexibility
Customer service orientation
English/local language speaking skills

Qualifications

.

Primary Location: United Arab Emirates
Job: Retail Operations
Organization: Babyshop UAE
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Jun ‎24, ‎2022, ‎12:51:‎53 AM