Store Manager

؜ - ؜Mecca ؜ -

Job details

A Store Manager plans and directs the day-to-day operations of the store.
Develop strategies to improve customer service, drive store sales, increase
profitability, create store policies and marketing programs that will increase
sales and grow the existing customer base. Maintain high store standards and
conditions and foster a positive environment.


Key Accountabilities:
Process


Implements all store processes and Scores satisfactorily in Compliance Checks
& Audits.


Complies with Safety and Security norms and meets local legal requirements.


Works with the Concept Teams in maintaining Concept merchandising guidelines.


Complies with all ORPOS / SIM / System Compliances.


Financials


Proactively works with the store teams to achieve and exceed the Store Sales
targets.


Analyses Business Reports to drive key actions for self and the store teams.


Aims to maximize the Average Transaction Value, Unit Per Transaction and
conversion.


Responsible for minimizing Shrinkage, works on Stock Loss Action Plan.


Manages Controllable costs / expenses effectively.


People


Responsible for managing performance for store staff by setting KPIs and
tracking it periodically.


Coaches and gives development feedback to store teams, provides training
support.


Creates a second line who is prepared to take up succession roles.


Delivers Company Code of Conduct and People Processes.


Customer


Lead by example and makes sure he and the store teams deliver excellent
Customer service.


Attends to customer queries and complaints and prioritizes escalations keeping
in mind – Customer Comes First.


Continues to expand the Shukran Loyalty Customer base.


Knowledge, Skills & Experience


Education


Graduates / High School with Diploma


Language


English – Mandatory


Arabic – Beginner / intermediate


Job Experience


‎3 - ‎5 Years.


Technology


Basic MS word.


Skills



  • Ability to engage and communicate with senior leaders.

  • The ability to work with and influence Managers at all levels.

  • Results oriented with excellent communication & interpersonal skills.

  • The ability to coach and develop others.

  • Strong team player.
    Qualifications


A Store Manager plans and directs the day-to-day operations of the store.
Develop strategies to improve customer service, drive store sales, increase
profitability, create store policies and marketing programs that will increase
sales and grow the existing customer base. Maintain high store standards and
conditions and foster a positive environment.


Key Accountabilities:
Process


Implements all store processes and Scores satisfactorily in Compliance Checks
& Audits.


Complies with Safety and Security norms and meets local legal requirements.


Works with the Concept Teams in maintaining Concept merchandising guidelines.


Complies with all ORPOS / SIM / System Compliances.


Financials


Proactively works with the store teams to achieve and exceed the Store Sales
targets.


Analyses Business Reports to drive key actions for self and the store teams.


Aims to maximize the Average Transaction Value, Unit Per Transaction and
conversion.


Responsible for minimizing Shrinkage, works on Stock Loss Action Plan.


Manages Controllable costs / expenses effectively.


People


Responsible for managing performance for store staff by setting KPIs and
tracking it periodically.


Coaches and gives development feedback to store teams, provides training
support.


Creates a second line who is prepared to take up succession roles.


Delivers Company Code of Conduct and People Processes.


Customer


Lead by example and makes sure he and the store teams deliver excellent
Customer service.


Attends to customer queries and complaints and prioritizes escalations keeping
in mind – Customer Comes First.


Continues to expand the Shukran Loyalty Customer base.


Knowledge, Skills & Experience


Education


Graduates / High School with Diploma


Language


English – Mandatory


Arabic – Beginner / intermediate


Job Experience


‎3 - ‎5 Years.


Technology


Basic MS word.


Skills



  • Ability to engage and communicate with senior leaders.

  • The ability to work with and influence Managers at all levels.

  • Results oriented with excellent communication & interpersonal skills.

  • The ability to coach and develop others.

  • Strong team player.
    Primary Location: SA-SA-Makkah
    Job: Retail Operations
    Organization: Shoexpress KSA
    Schedule label /الجدول الزمني: Regular
    Shift: Standard
    Job Type: Full-time
    Day Job
    Job Posting/نشر تسمية الوظيفة: Sep ‎8, ‎2019, ‎6:02:‎20 AM

Job Summary

  • Advertiser: Landmark Group
  • Announcement date: 29/04/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Mecca
  • Salary: -
  • Phone number: -

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