Restaurant Manager - Saudis

؜ - ؜Mecca ؜ -

Job details

Company Description


What is in it for you:
* ALL Heartist benefit card offering discounted rates in Accor worldwide
* Learning programs through our Academies and the opportunity to earn qualifications while you work
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet ‎21
Your team and working environment:
Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in
the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and
the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This
masterpiece offers the finest hospitality in Makkah, having ‎1315 elegantly
appointed rooms and suites with extravagant amenities, two contemporary dining
options and five-star-deluxe services filled with spirituality while enjoying
direct views over the holy Kaaba.


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and
promote diverse talent.


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/
Do what you love, care for the world


Job Description



  • Coordinate daily Front of the House and Back of the House restaurant operations

  • Deliver superior service and maximize customer satisfaction

  • Respond efficiently and accurately to customer complaints

  • Regularly review product quality and research new vendors

  • Organize and supervise shifts

  • Appraise staff performance and provide feedback to improve productivity

  • Estimate future needs for goods, kitchen utensils and cleaning products

  • Ensure compliance with sanitation and safety regulations

  • Manage restaurant's good image and suggest ways to improve it

  • Control operational costs and identify measures to cut waste

  • Create detailed reports on weekly, monthly and annual revenues and expenses

  • Promote the brand in the local community through word-of-mouth and restaurant events

  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)

  • Train new and current employees on proper customer service practices

  • Implement policies and protocols that will maintain future restaurant operations.


Qualifications



  • Saudi Nationality

  • Minimum ‎2 years of experience in the same position.

  • Fluent English Language

  • Strong attention to detail, highly responsible, organized & reliable

  • Strong interpersonal and problem solving abilities

  • Ability to multi-task and work well under pressure

  • Excellent communication skills

Job Summary

  • Advertiser: AccorHotels
  • Announcement date: 14/09/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Mecca
  • Salary: -
  • Phone number: -
  • Email:

    Show email

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اللغة: العربيّة