Call Centre Supervisor

؜ - ؜مصر ؜ -
Advertiser's site

Job details

Experience Needed:



  • ‎4 to ‎7 years.


About the Job


Main Duties:



  • Provides product/service information by answering questions; offering assistance.

  • Maintains call center database by entering and verifying information; updating contact log.

  • Improves quality results by recommending changes.

  • Keeps equipment operational by following established procedures; reporting malfunctions.

  • Updates job knowledge by participating in educational opportunities.


Job Requirements:



  • Not less than ‎4 years experience.

  • ‎1 year experience in the middle management.

  • Tourism & Flight experience is a must.

  • Previous call centre experience.

  • Amadeus & Online hotel reservation systems user.

  • Fluent in English.

  • Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills,
    Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking.


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Job Summary

  • Advertiser: -
  • Announcement date: 23/11/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

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