Team Leader/Supervisor Call Centre

؜ - ؜Dubai ؜ -

Job details


  • We, Executive Search Worldwide are inquest of suitable candidates for Team Leader/Supervisor Call Centre for one of our clients for the following roles.
    Position Title: Team Leader/Supervisor Call Centre
    Position Based In: Dubai - UAE
    Gender: Equal Opportunity Employer
    Professional Qualification: Bachelor Degree
    Professional Experience: Minimum ‎5 years
    Job Descriptions / Responsibilities:

    • Responsible to attend all incoming questions from call center executives.

    • Responsible to inbound and outbound performance.

    • Responsible to inform staff on all new services and procedures.

    • Keep a good coordination in the team, organize and follow up their activities.

    • Report to the Call Center specialist on daily basis.

    • Responsible to issue daily and monthly reports of the team.

    • Responsible to monitor team performance.

    • Responsible to contact customers to respond to inq
      uiries/complaints or to notify them of claim investigation results and any
      adjustments.



Job Summary

  • Advertiser: Executive Search Worldwide
  • Announcement date: 23/07/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -

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اللغة: العربيّة