Customer Support Agent

؜ - ؜مصر ؜ -

Job details

Are you ready to dive into a world of excitement and influence people's lives
with your unique talents? We're on the lookout for a dynamic and creative
Customer Service Enthusiast to join our vibrant team. As a Customer Service
Agent, you'll be the maestro behind the curtain, weaving exceptional
experiences for our treasured clients. Your charm and dedication will be the
key to unlocking customer delight, and every interaction will be a chance to
craft unforgettable moments and lasting connections.


Requirements


Please read the responsibilities and requirements carefully:
* ‎1 year experience in customer service or call center.
* Must be a graduate of any field.
* Fluent in English and Arabic
* Excellent Communication skills
* Excellent Microsoft Office skills


Responsibilities



  • Respond to calls received during the work shift and answer emergency cases

  • Contact the department responsible to handle urgent matters

  • Handle client requests effectively and in a timely manner


Working Arrangement



  • Hybrid with ‎2 days from office: ‎9:00 am - ‎5:00 pm (Transportation available)

  • _Sun - Thu: ‎9:00 am - ‎5:00 pm & ‎5:00 pm - ‎12:00 am (Rotational shifts) _

  • ‎1 day off Friday or Saturday

  • Fri / Sat: ‎1:00 pm - ‎9:00 pm

Job Summary

  • Advertiser: -
  • Announcement date: 06/11/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -
  • Email:

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