Sales Executive

Hilton is the leading global hospitality company, spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!

Hilton is the world's leading global hospitality company, with more hotels
and more opportunities for talents to grow and succeed. With ‎7,000 properties,
you'll find us in your neighborhood and in more than ‎120 countries across the
globe. Learn about our ‎18 hotel brands at https://www.hilton.com/en/corporate/

The Hilton Kuwait Resort is situated in the modern, vibrant, and
cosmopolitan city of Kuwait. Our five-star resort is set on ‎1,750 meters of Al
Mangaf coastline, curving alongside Kuwait's largest private white-sand beach,

The Sales and Marketing Department* is responsible for the overall sales
targets of The Hotel but attracting the relevant clients from the various
different market segments that exist. They work closely with all departments
in the Hotel, especially rooms, events and reservations and operational teams
to ensure that their promise is delivered *

Job responsibilities will include, but not limited to the following:
* Achieve optimal penetration of key accounts by executing a Smart Plan each quarter with the support and direction of the ADOS / DOS.
* Review Quarterly the Smart Plan for the key accounts in your portfolio including, but not limited to, tactical initiatives for revenue opportunities, awareness building and collaboration with sister properties
* Retain and develop existing accounts through relationship building, service delivery and service netting/brick-walling techniques.
* Assist as required in preparation and planning of the Annual Business Plan in relation to corporate targeted accounts and competitor information.
* Conduct hotel site inspections and entertain clients regularly ensuring all is conducted in line with our brand initiatives and Core values.
* Work collaboratively with Sales Team ensuring key clients are greeted / followed up with and new contacts with potential for business are actively followed up on.
* Participate in Sales Blitz and Telemarketing blitz' as instructed by the ADOS / DOS.
* Plan and conduct client appointments to both prospective and existing transient accounts including face to face sales calls, site inspections, in-house guest meet n greets and in-hotel entertainment.
* Conduct quarterly reviews with all accounts and include the ADOS / DOS on the top ‎10 accounts in your portfolio.
* Achieve Key Performance Indicators as outlined by the DOSM which include targets for face to face appointments, telemarketing, group lead generation and loyalty program signings.
* Review daily the Arrivals reports for reaching out to existing account guests and identifying new opportunities.
* Actively cross sell all facilities of The Hilton Kuwait Resort and actively cross sell all other Hilton properties.
* Manage day to day administration including telephone inquiries, proposals etc. and maintain up to date administration of accounts and all sales activity and information using Opera system.
* Liaise closely with other departments within the Hotel to ensure efficient and regular communication of sales activities is done in order for the team to assist & deliver what is required to get the new business and keep the existing clients
* Prepare weekly, monthly, quarterly and annual reports as required.
* Comply with all Corporate and Hotel Standards and Procedures including the Hilton Code of Conduct.
* Ensure a presentable and professional appearance at all times as per the hotel grooming policy including name badge.

To move into this position you should have
* Hospitality Graduate or equivalent qualification,Minimum Bachelor's Degree.
* The ideal candidate will have strong knowledge of the Corporate Transient segment with hunger to achieve more in life
* Specific Sales training and use of property management / sales systems a benefit
* ‎1-‎2 years relevant experience in a ‎5* Property
* Kuwait Driving License is a must
* A proven track record in planning and executing sales strategies.
* Exceptional communication skills are a requirement, excellent command of English language. Must be well spoken wth strong presentation skills
* Attention to detail
* Innovated & proactive.
* Result oriented, proactive, innovative leader with an ability to lead and improvise in all situations.
* Ambitious, target driven and trend-setting personality
* Good interpersonal, People management and Leadership skills.
* Strong organizational and negotiations skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!