Senior Manager Mobile Financial Services

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we
continue to move closer towards our vision to be among the top ‎20
telecommunications companies in the world by ‎2020.
We are a dynamic global telecommunications player operating in ‎17 countries
across the Middle East, North Africa (MENA) and Asia. We cover a population of
more than half a billion people and serve more than ‎68 million customers.
In Kuwait, we employ approximately ‎1,000 talented people, all of whom are
driving Ooredoo to be the number one choice for world-class communications
services in Kuwait. In the face of intensifying competition, increasingly
sophisticated technology and rising customer expectations, nothing is more
important to our success than our team - and it's a team that you can be part
of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role

Implement and manage the Mobile financial services. In addition to leading the
formulation of the MFS services strategy in line with the overarching business
goals.
Responsible for all services related to mobile payment, remittance, and
financial services.
Key Accountabilities & Activities
* The role holder will be expected to drive the implementation and delivery of Mobile Wallet Services strategic and financial objectives by driving usage penetration and improvement of operational performance to meet consumer satisfaction and the overall business strategy.
* Responsible for writing product briefs and liaising with the partners who develop the service, which used in the different Company portals and applications.
* Merchant integrations, Bank Integrations and payment solutions. Acquiring new partners to increase transactional revenues
* KYC & Data Warehouse: Archiving of registered customers.
* Drive rigorously Go to Market excellence from concept to launch and all through product lifecycle.
* Leading a full agile team of product owners responsible for the launch and maintaining of the MFS products and services across channels.
* Understand cross business needs and identify opportunities for new and existing product enhancements
* Review new technologies and initiates MFS to keep the company at the forefront of developments in digital marketing
* Deal with banks, remittance, app developers central bank, merchandiser to launch the product
* Collect content for the Company is various VAS applications as per feedback from Sales and the Product Marketing teams.
* Ensure that relevant and related content is collected and despatched
to
* Technology for upload into the appropriate portal or media.
* Day-to-day review of the Company's WAP portal to ensure that content is correct, relevant and current.
* Identify local infotainment trends for content development.
* Negotiate with local content suppliers from start to finish (i.e. identifying new suppliers, choosing content, finalising contracts etc.).
* Implement content through liaison with Product Marketing, Technology, Operations, etc. teams for this purpose as required.
* Work as part of the any project team formed which is dedicated to the implementation of a Wireless Service to achieve the predetermined project targets.
* Liaise with Business Intelligence to develop and analyse customer data and market intelligence.
* Manage the MFS team and outsource aggregators.
* Responsible for revenue and cost and service performance
* Ensuring effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps to be adopted by Ooredoo.
* Launching and managing the Mobile Financial Services to ensure MFS reaches its strategic goals and growth.
* Defining the standards and set target for the performance across various activities and identify the parameters for measurement of performance

• Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise.


• Other duties as directed by leader.
  Qualifications/Requirements


• Bachelor of Science Degree in either Marketing, Digital Marketing or relevant field