Provide expert technical support and counsel for emergency situations,
maintenance, testing, engineering, programming, designing, and start-up
activities related to electrical and mechanical equipment, systems, and
subsystems. Diagnose and repair complex equipment and systems beyond the
capabilities of other Service technicians. May provide training and direction
to other engineers and technicians. Strong programming and engineering skills
required.
Responsibilities:
* Perform service, maintenance, and repairs on Honeywell and third-party equipment.
* Prepare shop drawings and application projects for SLJs.
* Supervise field installations and cabling in SLJs.
* Determine equipment and accessory needs for implementation.
* Design and program HVAC controllers, Fire Panels, and Access Control Panels.
* Install EBI, prepare graphics, and perform necessary programming.
* Be present during SLJ acceptance and work outside normal hours as needed.
* Ensure customer satisfaction and deliver value to clients.
* Exercise financial control and cost management.
* Analyze project completion and suggest improvements.
* Estimate materials costs and report opportunities for improvement.
* Develop and maintain documentation and quality assurance information.
* Ensure compliance with safety standards and report incidents.
* Conduct hazard and risk assessments.
*
Minimum Associate's degree or technical trade school diploma (engineering or
programming preferred).
* Over 3 years of experience in servicing HVAC, Fire, Security, or access entry and alarm systems.
* Advanced programming skills in Honeywell and industry-based systems.
* Strong fault-finding skills and excellent product knowledge.
* Ability to build relationships with customers.
* Works well with limited supervision and can provide guidance to others.
* Strong communication skills (written and verbal).
* Ability to work under pressure and prioritize tasks.
* Commitment to safety and maintaining a safe working environment.
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