Company Description
Themes from the adventurer Ibn Battuta's travels influence the architecture
and style of the property, with intricate design. This 5-star hotel in Dubai
is ideally located for travelers who wish to take advantage of all Dubai has
to offer, with shopping and beaches close by.
For travelers seeking freedom, independence, and space. Oaks Hotels & Resorts
offers spacious contemporary serviced studios and suites across Australia, New
Zealand, Asia, and the Middle East. Effortless short or long stays unfold with
peace of mind and all the essential comforts
Job Description
As a Guest Relations Officer, you will be responsible for ensuring that all
guests enjoy a positive and memorable experience. You are a key representative
of our hotel and brand, and as such you will need to anticipate guest needs,
and handle inquiries in a helpful and attentive manner. You will take personal
responsibility for ensuring that all issues pertaining to guest satisfaction
are met, and that follow up is completed in a timely manner. You will be
proactive and innovative suggesting alternatives that meet guest needs,
ensuring their delight with their experience.
Qualifications
*
College degree in hotel management or related field
* Previous experience in Front Office or Guest Services
* Excellent communication skills
* Experience with Front Office Systems
* Proficient in English, both written and spoken
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**Posting Date** Jul 07, 2022 **Job Number** 22115639 **Job Category** Rooms & Guest Services Operations **Location** Aloft Al Mina Dubai, Sheikh Rashid Road & 37th Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Aloft Hotels **Schedule** Full-Time **Re…