IT-Related Support Person

؜ - ؜Dubai ؜ -

Job details

Job Information:



  • Providing technical support in the end-user service for all IT-related support questions and service requests

  • Receiving events and work requests by phone, service portal and chat service

  • Service event management, recording, advice and resolution

  • Forwarding service requests to responsible production teams and third parties

  • Various authorization management tasks

  • Informing end users about the status of service requests

  • Maintenance of customer-specific instructions


Job Experience:



  • Relevant educational background (e.g. computer science degree)

  • We consider previous Service Desk work experience and experience in managing and using Active Directory an advantage

  • Good IT skills (operating systems, device environments, software and mobile devices)

  • Excellent customer service skills

Job Summary

  • Advertiser: SpurSol
  • Announcement date: 23/02/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -

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اللغة: العربيّة