Business Analyst - IT - UAE

Job no: ‎569201
Location: UAE
Dubai Head Office
IT
Alshaya IT is a diverse organisation supporting corporate, warehouse and
retail specific IT infrastructure and systems. We have software teams creating
and developing in-house applications and product teams optimising and
integrating major third party solutions. The rate of growth across divisions
and geographies means we are constantly evaluating how we provide robust,
scalable and business enabling infrastructure and systems in line with global
benchmark standards.
Business Analyst - IT eCommerce - Web/App
Experience: ‎5 to ‎10 years
Domain: eCpmmerce
Role Summary
An IT eCommerce Business Analyst will be instrumental in strategic problem
solving, working closely with business counterparts to identify and implement
IT eCommerce solutions in business functional areas. The Business Analyst will
help businesses implement technology solutions in a cost-effective way and
will be responsible for new implementation and feature enhancements for
eCommerce applications/websites across Alshaya landscape.
An ideal candidate will have a bachelor's degree in Information technology
with a minimum of ‎3 years of experience with eCommerce applications/websites.
You must have expert level in MS Office applications and have excellent
written and oral communication skills. You will need to be proficient in data
analysis.
Roles & Responsibilities
Reporting into the Manager - Enterprise Solutions, the Business Analysts are
expected to perform the below functions (as an individual contributor):
* Gather business requirements as new implementation or change requests for eCommerce web/app solutions.
* eCommerce eCommerce experience specifically in retail is a must.
* Clearly define the objective / scope of an implementation/feature and communicate to stakeholders
* Take up the ownership of a delivery cycle from requirement /data gathering, analysing the need or gap, refining the requirement, communicating to different teams till the delivery
* Work with the PMO (Programme office), Solution Architects, Tech Leads, Software Engineers and Quality Assurance Engineers for owning and delivering features/ functionalities on the eCommerce platform (web/app)
* Guide different teams on development, SIT (Systems Integration Testing), UAT (User Acceptance Testing) and Stress testing
* Coordinate proper documentation to manage / track information related to feature developments
* Conduct post-project evaluation
* Conduct user trainings
Ideal candidate is:
* Efficient in stakeholder management, communication, and time management
* Multi-tasker, work on multiple assignments at the same time
* Maintains positive attitude and momentum in challenging situations
* Communicates effectively with all partners
* Takes personal responsibility for the quality and timeliness of work
* Identifies and resolves project issues
Knowledge & Experience:
* Bachelor's/Master's degree in Information Systems, Computer Science or related field
* Sound knowledge of the Systems Development Life Cycle (SDLC) methodology: ‎3-‎5 Years
* Sound knowledge on delivery methodologies like Agile, Kanban etc.: ‎3-‎5 Years
* Expert level in Microsoft Office Applications
* Excellent written and oral communication skills
* Proficient in data analysis
* Understands business functional areas
* Exposure to Retail industry (preferred)
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world 's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎08 Feb ‎2023 Arabian Standard Time
Application close: ‎07 Mar ‎2023 Arabian Standard Time