Governance & Compliance HR Manager

Job Purpose: JOB PURPOSE Develop, manage and support the Governance &
Compliance practices of the People Experience team and one HR' leveraging
industry best practice. Collaborate with all HR teams and other relevant
internal stakeholders, such as OR&E, IA and Enterprise Data & Analytics
(ED&A). Through effective Governance and Compliance practices, enable HR to: -
Achieve efficient and rewarding employee experience across people lifecycle
dimensions, such as workforce planning, performance management, productivity,
engagement, recruitment, attrition and retention - Develop and maintain robust
frameworks for process improvements and standardisation, quality assurance
(management & control) and internal and external audit compliance with
continuous monitoring capabilities across process, system and data landscapes
- Support Enterprise Strategic Themes such as Regulatory Compliance, Business
Agility & Efficiency, Business Growth, and Employee Experience JOB
ACCOUNTABILITIES * Manage process governance by continuously monitoring and
assessing all processes of the People Experience team and by extension of the
entire 'one HR' organisation to determine their effectiveness and eliminate
process inefficiencies. Recommend innovative solutions such as chatbots, AI-
driven process steps and other Robotic Process Automation (RPA) interventions
that improve workflow, operations, and staff performance and align with
business strategy. Standardise resulting procedures and drive the consequent
change management required to implement process changes. Ensure that all
processes related to the entire employee lifecycle are fully GDRP compliant
and in line with international best practices. * Proactively identify, and
recommend industry best practice on process governance with regards to
improved and automated business processes and accordingly validate and collate
current & future process/technology/data needs of the one HR organisation.
Proactively identify, recommend and implement business improvement projects
and initiatives to deliver the strategic business plans and support
performance and productivity enhancements to sustain growth while remaining
agile. Foster a culture of autonomy, openness and continuous process
improvement based on lean-agile principles. * Define and implement the process
and data governance strategy for the 'one HR' organisation in alignment with
Emirates Group corporate governance and compliance requirements and mandates
and across at least the three main dimensions of Data Governance frameworks,
i.e. a) Data Protection (Access, Security and Privacy), b) Data Quality
Assurance and c) Metadata Management. * Manage data governance operational
activities with ED&A and with a network of business Data Custodians (executive
level) and business Data Stewards (specialist level) from across the 'one HR'
organisation. Represent HR in ensuring that people data is governed correctly
and treated as a corporate asset across all technology and analytics assets in
own source systems and the Enterprise Data Platform (EDP). Work across all
'one HR' business pillars to collect and ensure implementation of data
protection and quality requirements and facilitate corporate decisions about
metric, KPI, and metadata definitions. * Stay connected with best practice
data governance & data management industry trends and developments. Support
the Data & Analytics function to define analytics self-service model for
business users across the 'one HR' organisation. * Strategically manage data
risk & compliance by collaborating with HR internal teams as required, namely:
a) the Data & Analytics function to ensure semantic alignment and consistency
of information matrices, data models, metric and KPI definitions through the
relevant Data Governance forums and through long-term relationships and
collaboration with business executives (Data Custodians) and specialists (Data
Stewards), b) the HR Shared Services and Employee Data Management team to
ensure implementation of agreed data quality and protection controls across
all dimensions of employee data. * Manage process risk and compliance by
establishing an internal quality and control framework for the efficient
functioning of all processes across all sections within the 'one HR'
organisation. Evaluate the process risk profiles, promote awareness at the
appropriate management levels, take steps to cover the risks identified,
develop disciplines to be implemented and procedures to be followed, establish
accountability for implementation and continuously monitor and improve the
effectiveness of internal control. * Own knowledge management by curating and
monitoring the content and compliance of all People Experience manuals and
related documentation to ensure they remain a relevant and accurate key source
of information. Work with the Systems & Technology and Data & Analytics teams
to maintain all user-owned documentation of technology and analytics assets,
including the Standard Operating Procedures (SOP). Identify and implement
necessary documentation changes required due to new business requirements,
system upgrades and business process changes. * Manage the process of training
& adoption of analytics and governance for the entire 'one HR' team through
coaching, encouraging staff development and progression, and motivating the
team by role modelling leadership and collaboration. This includes analytics
power user training and development, systems and process/SOP training and data
management practices that ensure compliance data governance. * Manage external
contacts (professional bodies, industry or trade associations, consulting
firms, or academic institutions) through direct contact, surveys, or
participation at international forums. So to complete appropriate benchmarking
to establish and bring back new process or management practices to drive
process improvement and innovation.
Qualifications & Experience: Experience * Human Resources.Other ‎8+ Years
Qualification * Degree or Honours (‎12+‎3 or equivalent) Knowledge/Skills *
Degree in a relevant field, such as Industrial Engineering, Business
Administration, Operational Research, Commerce, Finance, Information
Technology etc. Relevant experience including (but not limited to): -
Industrial Engineering - Experience in Industrial Engineering and process
improvement techniques such as supply chain management, Lean, Six Sigma etc. -
Experience in Project Management and business consultancy in operational and
supporting areas - Experience in innovation techniques - Experience with the
implementation of initiatives that are transformational in nature - Experience
of managing / working with a compliance or audit function within a business -
Experience in the airline industry and / or in HR systems and products is
desirable Knowledge/skills: The individual should: - Collaborative influencer
in the sense that he/she constantly looks for new ways to partner with teams
and individuals from across the company to deliver business benefits - Ability
to build trusted, collaborative relationships and wide networks - Ability to
multi-task and work across various departments with strict deadlines and to
navigate competing interest across stakeholders - Be a knowledge and
improvement seeker through the various learning avenues available through L&T
as well as online - Ability to conduct end-to-end exercises for process
documentation and detailing in order to recommend improvement policies and use
all relevant technology tools - Ability to understand and analyse process
transactional data to identify performance trends and recommend improvement
and governance intervention options - Possess a strong understanding of
industry best practice in relation to governance and compliance within a large
organisation or business unit - Strong working knowledge and application
experience of Lean Mgt and Six Sigma methodologies and associated tools. -
Relevant certifications in management, governance and compliance (e.g. ISO)
are desirable - Clear communication skills, written and verbal - Experience of
working in a multi-cultural expatriate environment Leadership Role : YES
Salary & Benefits: Join us in a management role and enjoy an attractive tax-
free salary. On top of our generous travel benefits, including discounted
flights and hotel stays around the world, this managerial role also has an
excellent leave and healthcare package. That's on top of transport benefits,
life insurance and more.