Brand Ambassador

Location: Dubai, DU, AE
Functional area: Beauty Consultant
Contract type:
We are always looking for talents who want to become part of our Brand
Ambassador team in the Middle East.

You will have the opportunity to represent Puig brands such as Carolina
Herrera, Jean Paul Gaultier, Paco Rabanne, Penhaligon's and Christian
Louboutin Beauty,
If you have a passion for beauty and want to take part of this exciting
journey, please apply using the links below: Only shortlisted candidates will
be contacted.

Mission:
The mission is to achieve sales targets by delivering a unique & remarkable
shopper experience every time, anticipating the shoppers' needs and thus
meeting their expectations. As a Brand Ambassador, they are to increase Puig
brands' awareness, build shoppers' loyalty, respect counter rules & processes,
and be a consistent team player.

Main Responsibilities:

Business
* Generate sell-out, while achieving line and sales target.
* Achieve other quantitative business objectives as required by the company such as UPT, ATV, CRM conversion, VMS, ranking by brand and market share.
* Implement cross-selling among all categories to support the awareness of each brand to ensure the sell-out axis.

Culture
* Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.
* To have knowledge of the brand's online offers and activities.
* Demonstrate a collaborative and flexible approach to support other stores and team members when required.
* Maintain an interest in the latest market trends, products, and competitors' activity. Compiling a monthly feedback report on to the RPM team.
* Adhere to work schedule, inclusive of time and attendance.
* Participate in all relevant training sessions and programmes as identified by the Education and RPM team.

Intelligence
* Maintain an up-to-date customer database to build solid relationships with customers and support future potential selling opportunities.
* Generate, maintain and report to the RPM the daily and MTD sell-out including sell-out post launch and special animation activity.
* Report the stock on hand availability to the RPM to avoid the stock shortage.

Experience
* Offer a unique experience to every customer by embracing the Puig counter protocol and selling protocol.
* Address and resolve enquiries, issues, or complaints that a customer may have and seek assistance from the RPM or other colleagues when required.
* Acquire the required knowledge to enable the best possible story telling via adequate tools:
* Brands' Histories, Values & Portfolios

Culture
* Use clienteling techniques and tools to connect with customers. (Including tools like WhatsApp and the BA app)
* Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand's guidelines and the Puig Counter protocol.
* Ensure all visual merchandising elements are well maintained and in case of any maintenance is required it is reported to the RPM team.

The Ideal Candidate
* Must have a minimum of ‎2 years of experience in a similar field.
* Ability to work as a team player.
* Prior sales experience within beauty and luxury fragrance.
* Passionate about the luxury industry and our brands.
Job Req ID: ‎23261