Job Purpose: To handle a broad range of customer contacts, namely
inquiries/complaints via telephone, e-mail or fax for the dnata outsource
Contact Centre business. To provide excellent customer service to existing as
well as new third party accounts and therefore further strengthen and grow the
outsourcing business.
Qualifications & Experience: Airport Operations.Other : 1+ Year 10 Years
schooling or equivalent : Experience in the contact centre industry
Knowledge/skills: Fluency in written and spoken English is a must Basic
knowledge of Microsoft office packages Excellent sales skills Professional
telephone etiquette Effective Communication skills Spoken Arabic language
skills would be advantageous
Salary & Benefits: Join us in a management role and enjoy an attractive tax-
free salary. On top of our generous travel benefits, including discounted
flights and hotel stays around the world, this managerial role also has an
excellent leave and healthcare package. That's on top of transport benefits,
life insurance and more.
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