Company Description
NH Dubai The Palm: Eclectic Elegance on Palm Jumeirah
Feel the ambiance at our exciting new four-stars hotel on Palm Jumeirah.
Sitting on the exclusive West Beach, NH Dubai The Palm gives easy access to
the nearby Nakheel Mall and the largest fountain in the world, the captivating
Palm Fountain at The Pointe.
Our new property is brimming with energy and chic touches of authentic local
character. The new 14-storey property is offering 227 hotel guest rooms and
suites and 306 serviced apartments.
Guests are just a short journey from all Dubai 's top attractions, including
the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop
infinity pool and its elegant bar and lounge is the perfect place to feel
relaxed between exploring. Those seeking a more stimulating atmosphere can
indulge at the hotel's lively sports bar, set to be one of the new 'go to'
spots in Dubai.
Job Description
The primary responsibility of a guest service agent is to provide expertise
services in a courteous manner. You are responsible for taking reservations,
greeting and registering guests, providing outstanding guest service during
their stay, and settling the guest's account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and
efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
*
A strong focus on customer service
* Prior experience in hotel front office operations is preferred
* Excellent communication skills; fluency in English is required
* Be able to work shifts, weekends and public holidays
* Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
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