Information Technology Supervisor at The Dubai EDITION (Pre-Opening)

Posting Date Jul ‎28, ‎2021
Job Number ‎21082274
Job Category Information Technology
Location Dubai EDITION, Plot no. ‎3623 Marsa Dubai Community Jumeirah
Beach, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Brand Edition Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager,
the service delivery of a world-class luxury hotel, and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world's top cities,
featuring the finest in dining, entertainment, nightlife, and service to
create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are
looking for a place to work that inspires them, challenges them and makes them
proud to come to work. A place where service comes from the heart, not from a
handbook. A place that delivers a never-ending theatrical performance that
continuously delights and enchants each and every one of our guests.

We invite you to join us today.

POSITION SUMMARY
Follow all company policies and procedures; protect company assets. Address
guests' service needs. Exchange information with other employees using
electronic devices. Develop and maintain positive working relationships with
others.
Communicate with other IS personnel to troubleshoot and resolve technical
problems or issues related to computer software and systems, internet access,
hardware and peripheral equipment. Refer major problems or defective products
to vendors/technicians. Respond to program error messages by finding and
correcting problems or terminating the program. Enter commands and activate
controls on computer and peripheral equipment. Inspect, test, and diagnose
computer equipment and systems. Maintain inventory of all technology devices.
Maintain computer networks, support server system(s), and supporting software.
Provide network communications support. Maintain and upgrade hardware,
software and website technical architecture related to hardware and
telecommunication connectivity. Perform system backups. Provide end-user
support. Manage user accounts, including set up, removal, and resetting
passwords in order to ensure confidentiality and proper use. Install,
configure, and modify workstations. Modify workstations, including set up of
cables, desktop computers, laptops, docking stations, and printers. Read
technical manuals, confer with users, or conduct computer diagnostics to
investigate and resolve problems or to provide technical assistance and
support. Secure all backup tapes and computer/telephone rooms. Educate users
regarding procedures for securing Personal Identifiable Information (PII).
Move, lift, carry, push, pull, and place objects weighing less than or equal
to ‎10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.