Guest Service Agent for the

؜ - ؜Dubai ؜ -

Job details

Description


A Front Desk Receptionist for the Waldorf Astoria Dubai International
Financial Centre, welcomes Guests, assists with arrival and departure
procedures, offers current information to Guests as requested, and manages
incoming requests from the hotel communications systems (telephone, email,
etc).
What will I be doing?
As a Front Desk Receptionist for the Waldorf Astoria Dubai International
Financial Centre, you will serve on the Guest Services and Front Office Teams
to meet Guest needs upon arrival and departure and to provide a comfortable
stay for Guests by accommodating requests for information and offering Guest
assistance as required. A Receptionist will complete the following tasks:
* Welcome and fulfill the check-in process for Guests and group arrivals
* Complete the check-out process for departing guests using the hotel systems
* Manage, effectively and efficiently, Guest requests, inquiries, and complaints
* Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
* Maximize sales revenues through up-selling and marketing programs
* Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems


Requirements


What are we looking for?
Front Desk Receptionists for the Waldorf Astoria Dubai International Financial
Centre are always working on behalf of our Guests and working with other Team
Members. To successfully fill this role, you should maintain the attitude,
behaviours, skills, and values that follow:
* Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
* OnQ experience
* Calm, efficient, and organized with great attention to detail
* Excellent personal presentation and communication skills
* A passion for delivering exceptional levels of Guest service
* Computer literate and able to navigate through Company systems
* Professional manner with an emphasis on hospitality and guest service
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service, you may just be the person we are looking for!

Job Summary

  • Advertiser: 365 Parking
  • Announcement date: 15/07/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -

More jobs like this

Dubai
28/05/2022

**Posting Date** May 24, 2022 **Job Number** 22085618 **Job Category** Administrative **Location** The Dubai EDITION, Dubai Fountain Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Edition Hotels **Schedule** Full-Time **Relocation?** N **Position Type*…

Dubai
03/05/2022

Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Job Description The primary responsibility of a guest service agent is to provide expe…

Dubai
15/06/2022

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…

Dubai
31/03/2023

Company Description Avani Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for…

Dubai
05/04/2023

**Job Number** 23064176 **Job Category** Rooms & Guest Services Operations **Location** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Typ…

Dubai
13/05/2023

Company Description ** Your team and working environment:** Make the most of now. If there is something, we are very proud of at Grand Plaza M ovenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordi…

Dubai
07/06/2023

Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can conti…

Dubai
10/06/2023

Company Description If you are a traveler seeking stylish short/long term accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class fac…

Dubai
20/08/2022

**Job Number** 22144243 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-M…

Dubai
20/12/2022

Company Description ** NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the w…

اللغة: العربيّة