Guest Service Agent

؜ - ؜Dubai ؜ -

Job details

Job Number ‎23064176
Job Category Rooms & Guest Services Operations
Location The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai,
United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management


Welcome to our family


As a world-class leader in the travel industry, there's no better place to
make your mark. If you have the natural ability to communicate and enjoy
working with others, we welcome you to join our global family. Here, you will
find a place where your personality and ideas are as appreciated as the work
you do. Each day will open your mind to a world of possibilities, growth
opportunities and the chance to meet people from all corners of the globe.


The impact you 'll make


No matter whether a guest arrives weary from their travels or excited for a
vacation, you know what to do to make them feel at home. They will appreciate
the pristine lobby, your warm welcome, and your efficiency in getting them
checked in and pointed in the right direction. When they know you genuinely
care about the quality of their stay, you are operating at a level of
excellence.


What you 'll do



  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes

  • Secure payment, verifying and adjusting billing as needed

  • Provide guests with room and hotel information, directions, amenities and local interests

  • Run daily reports, reviewing to see what needs to be communicated to the next shift's staff

  • Complete cashier and closing reports, counting the bank at the end of each shift securely

  • Accept and record wake-up calls, delivering to the right department

  • Communicate any emergency, lost item or theft to proper security staff and/or authorities

  • Keep contingency lists in case of emergency and communicate any necessary messages


Perks you deserve
We'll support you in and out of the workplace by offering:



  • Team-spirited coworkers

  • Encouraging leadership

  • Support to live a life of wellbeing and happiness

  • Opportunities to serve and give back to the community

  • Discounts on hotel rooms, gift shop items, food and beverage

  • Recognition programs


What we 're looking for



  • A warm, people-oriented demeanor

  • A team-first attitude

  • A gift for paying attention to the smallest details


This role requires compliance with quality assurance expectations and
standards. You may be required to stand, sit, or walk for an extended period
of time. Move, lift, carry, push, pull, and place objects weighing less than
or equal to ‎10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.


You 're welcomed here


Our highest priority is making you feel as welcome as our guests. We want you
to feel comfortable being yourself and to know you're important to us. You'll
make an impact in your role, and for that, you'll be appreciated and valued.


Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager,
the service delivery of a world-class luxury hotel, and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world's top cities,
featuring the finest in dining, entertainment, nightlife, and service to
create an enchanting experience that makes your spirit soar!


But to create this magical experience, we need you.


EDITION is hiring warm, out-going, authentically amazing people who are
looking for a place to work that inspires them, challenges them and makes them
proud to come to work. A place where service comes from the heart, not from a
handbook. A place that delivers a never-ending theatrical performance that
continuously delights and enchants each and every one of our guests.


We invite you to join us today.

Job Summary

  • Advertiser: Marriott International, Inc
  • Announcement date: 05/04/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -
  • Email:

    Show email

More jobs like this

Dubai
28/05/2022

**Posting Date** May 24, 2022 **Job Number** 22085618 **Job Category** Administrative **Location** The Dubai EDITION, Dubai Fountain Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Edition Hotels **Schedule** Full-Time **Relocation?** N **Position Type*…

Dubai
03/05/2022

Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Job Description The primary responsibility of a guest service agent is to provide expe…

Dubai
15/07/2022

#### **Description** A Front Desk Receptionist for the Waldorf Astoria Dubai International Financial Centre, welcomes Guests, assists with arrival and departure procedures, offers current information to Guests as requested, and manages incoming requests from the hotel communications systems (teleph…

Dubai
15/06/2022

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…

Dubai
31/03/2023

Company Description Avani Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for…

Dubai
13/05/2023

Company Description ** Your team and working environment:** Make the most of now. If there is something, we are very proud of at Grand Plaza M ovenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordi…

Dubai
07/06/2023

Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can conti…

Dubai
10/06/2023

Company Description If you are a traveler seeking stylish short/long term accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class fac…

Dubai
20/08/2022

**Job Number** 22144243 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-M…

Dubai
20/12/2022

Company Description ** NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the w…

اللغة: العربيّة