Waiter/ess - Food & Beverage - Jumeirah Beach Hotel Hotel

Waiter/ess - Food & Beverage - Jumeirah Beach Hotel Hotel - (220000PM)

About Jumeirah & the Hotel:
Jumeirah Group, a member of Dubai Holding, has been making a distinguished
impact on the global hospitality market for more than two decades with its
Stay Different™ brand promise.
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah,
position service beyond expectations, elevated dining destinations and
surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of ‎23 properties across the
Middle East, Europe and Asia and employs over ‎8,000 colleagues, representing
over ‎106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its
operations to the next level of growth, it remains fully committed to
developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all
its practices, embracing a culture that celebrates diversity.
Jumeirah Beach Hotel , Dubai's premier lifestyle destination, is located
on Jumeirah Beach Road just ‎15 km from the city centre and ‎25 km from Dubai
International Airport. The ‎26-floor hotel has a curved design which represents
the shape of a breaking wave and offers pristine private beaches with
undisturbed views of the Arabian Gulf.
With ‎599 sea-facing rooms and suites and ‎19 private villas, as well as ‎21
restaurants and bars, extensive conference and banqueting facilities, a
private marina, Sinbad's Kids Club, Talise™ Spa, and direct complimentary
access to Wild Wadi Waterpark™ for all guests, the hotel continues to redefine
the holiday experience.
About the Job:
We currently have opportunities for Waiter/ess to join us and be an
instrumental part of Jumeirah F&B dining experiences that we cater to our
guests.
As a Waiter/ess, your role will be to serve guests requirements to their
satisfaction, efficiently and courteously to the Jumeirah Service Standards.
The main duties and responsibilities of this role are:
* Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services, or information
* Meet all reasonable needs and requests of customers within acceptable enterprise time frames
* Identify and take all opportunities to enhance the quality of service
* Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
* Offer assistance to colleagues when required, to ensure designated work goals are met
* Demonstrate trust, support, and respect towards team members in day-to-day work activities
* Conduct communication with customers and colleagues in a polite, professional, and friendly manner
* Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards
* Seek assistance from other team members, supervisors and managers when required
* Have a working understanding of all Food and Beverage Restaurant and Bars to properly direct and advise guests
* Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services, or information
* Meet all reasonable needs and requests of customers within acceptable enterprise time frames
* Identify and take all opportunities to enhance the quality of service (up selling, guest recognition, resort knowledge)
* Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures
* Offer assistance to colleagues when required, to ensure designated work goals are met

About you:
The ideal candidate for this position will have the following experience and
qualifications:
* Minimum ‎2-‎3 years in an International ‎5-star hotel property.
* Minimum ‎2 years in a professional supervisory role held in respect to this same function and department.
* Experience in training and development.
* Experience in all aspects involved in Retail as well as General Housekeeping.
* At least high school graduate or with degree in Hospitality Management
* Excellent English communication skills.
* Basic computer knowledge
* Knowledge about cleaning chemicals and equipment.
* Ability in taking initiatives, displaying leadership, problem solving, delegating, prioritizing and goal setting. Colleague management and sustenance of people relations is significant in this case.
About the Benefits:
This position offers a highly competitive salary and package which includes:
fully furnished shared accommodation, free transport to and from your place of
work, uniform, laundry services, meals during working hours, You will be
entitled to one return ticket to your home destination, which will be paid in
two installments, one per anniversary year, medical coverage as well as
accident insurance, retail and leisure discounts, ‎50% discount off Jumeirah
F&B Outlets and reduced hotel rates.

Primary Location: United Arab Emirates (AE)-Dubai-Dubai
Job: F&B Service
Organization: Jumeirah Beach Hotel [JBH]
Job Posting: Jun ‎30, ‎2022, ‎5:30:‎19 AM