Outlet Manager - Food and Beverage - Jumeirah Messilah Beach Hotel and Spa

Outlet Manager - Food and Beverage - Jumeirah Messilah Beach Hotel and Spa -
(‎23000014)

About Jumeirah and The Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished
impact on the global hospitality market for more than two decades with its
Stay Different™ brand promise.
Its award winning destinations, such as the iconic Burj Al Arab Jumeirah,
position service beyond expectations, elevated dining destinations and
surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of ‎23 properties across the
Middle East, Europe and Asia and employs over ‎8,000 colleagues, representing
over ‎106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its
operations to the next level of growth, it remains fully committed to
developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all
its practices, embracing a culture that celebrates diversity.
Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait's Central
Business District, airport and major attractions. The beachfront resort
features ‎316 rooms and suites, ‎80 residential suites and ‎12 villas, seven
restaurants, cafes and lounges, a Talise Spa, ‎200-metre private beach, two
swimming pools and a children's play area. Extensive conference and banqueting
facilities are available, including the Badriah ballroom.

About the Role:

An exciting role has arisen for an experienced Outlet Manager at Jumeirah
Messilah Beach Hotel & Spa, Kuwait. The main purpose of this role is to
efficiently manage the restaurant, be quality oriented and customer focused
and drive performance to achieve the objectives as outlined in the Food and
Beverage performance plan.

Your main duties will include:
* To develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for all dining periods.
* To hire, train, and supervise the outlet employees.
* To possess management ability that ensures a successful handling of the outlet.
* To ensure the correct and consistent service techniques will be demonstrated by all colleagues.
* To maintain a friendly yet unobtrusive manner with all guests.
* To observe daily conditions of all physical facilities and equipment in the area of responsibility and make recommendations for corrections and improvements as needed.
* To prepare colleague schedules appropriate to the operation.
* To communicate with the Chef and Food and Beverage Director to discuss menus, marketing strategies and guest comments and concerns.
* To forecast covers and revenues and then schedule accordingly.
* To develop all colleagues for future advancement.
* To understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
* To complete and conduct performance evaluations for all colleagues.
* To maintain a daily log for communication between outlet colleagues.
* To implement and control proper clearing standards.
* To promote good public relations and handle complaints or concerns of guests.
* To handle all inventories directly involved with the operation of the outlet.
* To properly handle and report employee and guest accidents.
* To continually be aware of departmental needs as they relate to production and colleagues.
* To control standards, performance, colleague' conduct, dress code, appearance, sanitation, etc., according to established policies.
* To manage and control overall expenses of the outlets focusing on higher revenue and profit.
* To plan and execute special events such as Ramadan, Eid, etc.
* To perform other tasks or projects as assigned by hotel management and colleagues.

About You:

In order to be considered for this role you will have gained a diploma or
equivalent in Hotel Management from an internationally recognized institution.
A minimum of ‎2 years' experience working in a similar role in a five star
hotel.

You will already have demonstrated your ability to deliver great commercial
results and to manage and inspire a great team.

You will also possess experience of working in the Middle East, with diverse
cultures and have very good written and verbal English language skills; Arabic
language is desirable. Proficiency in computer software systems such as MS
Office is essential.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels
globally, this role has excellent employee benefits making the role attractive
to high performers and any applicant who likes to associate her/himself with
one of the most luxurious brands in the hospitality industry. This includes
housing, yearly vacation ticket allowance equivalent to a return ticket to
home country, incentive plan, medical insurance coverage, life and accident
insurance.

Primary Location: Kuwait-Kuwait
Job: Food and Beverage
Organization: MEASA Region [Main]
Job Posting: Feb ‎14, ‎2023, ‎3:55:‎05 AM