Posting Date Jun 02, 2022
Job Number 22089192
Job Category Administrative
Location Element Al Jaddaf Dubai, Al Khail Road, AL Jaddaf Area, Dubai
Street 26, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Brand Element Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At Element, we believe that travelers deserve more than a place to stay. They
need a place to thrive, where they can start every day fresh, focused, feeling
alive. Whether they 're stopping by for a few days or settling in for a few
weeks, time away from home shouldn't mean time away from life. Our travelers
recognize and appreciate our approachable, multidimensional staff, and we are
energized by helping them find their own space in Element. We help our guests
live life away as they do at home, no matter how long they stay. If you're an
active optimist who doesn't second guess connecting with like-minded guests
and creating a balanced space for yourself and those around you, we invite you
to explore career opportunities with Element.
POSITION SUMMARY
Serve as the point of contact for clients and communicate with them by phone
and email to respond to questions and requests. Enter and retrieve information
contained in computer databases using a keyboard, mouse, or trackball to
update records, files, reservations, and answer inquiries from guests. Operate
standard office equipment other than computers. Prepare letters, memos, and
other documents using word processing, spreadsheet, database, or presentation
software. Transmit information or documents using a computer, mail, or
facsimile machine, including proofreading and editing written information to
ensure accuracy and completeness. Enter and locate work-related information
using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards, anticipate and address guests' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language, prepare
and review written documents accurately and completely, and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with other employees and departments, support team to reach
common goals, and listen and respond appropriately to the concerns of other
employees. Report accidents, injuries, and unsafe work conditions to manager.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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