Solutions Delivery Manager

Job Purpose: Responsible for managing end-to-end delivery of large business IT
projects and solutions (or a portfolio or smaller projects) involving business
change/transformation, senior level stakeholder management and systems
integration. Ensures the successful delivery of assigned business IT projects
by applying best practices in project, system integration and change
management to achieve on time, on budget delivery of the intended business
benefits. Job Outline: - Be the single owner and point of accountability for
end-to-end delivery of the assigned business IT project, ensuring effective
planning and execution of all project lifecycle activities including (but not
limited to) integrated business-IT project plan creation and maintenance,
requirements gathering, solution definition, systems integration across all
internal and external suppliers, risks and issues management, testing,
production handover, resource utilization/time management, business change
activities, stakeholder management and project communications. - Ensure
successful (on time, on budget) delivery of assigned business IT projects
through coordination with all involved parties including business
stakeholders, other IT and Emirates Group departments, and external suppliers
(including off the shelf? system suppliers, service providers, offshore
providers). - Be responsible for evaluating internal and external solutions
and service providers to enable delivery of the most optimal IT solutions to
the relevant Emirates Group business unit(s), ensuring solutions proposed,
designed and implemented not only meet the business strategies and
requirements but are the right solutions, integrating the relevant external
products and services, internal applications, and custom development (internal
or external). - Perform a continuous assessment of risks and issues on
assigned business IT projects and address/mitigate them to minimize impact,
ensure solutions are delivered within the agreed parameters and achieve the
agreed benefits. Address majorshow stopper? risks and issues through timely
and accurate reporting and senior management engagement, instigating re-
planning, recovery or termination of business IT projects where necessary. -
Be responsible for financial management of the assigned business IT projects
and ensure all costs incurred are effectively tracked and accurately reported
to project stakeholders. Ensure all assigned business IT projects are
underpinned by tangible business cases and that the value of the solutions
delivered is evident. - Ensure solution testing follows a methodical approach
and is coordinated with all relevant parties to ensure it is performed at all
appropriate stages of the project and is conducted comprehensively, and that
testing results are properly approved. - Drive business benefits realisation
and return on IT investment by ensuring all aspects of business change and
transformation relating to assigned business IT projects are effectively
identified, planned and managed by or on behalf of the relevant business units
throughout the lifecycle of solution delivery. - Where external suppliers are
used, provide expertise in negotiating appropriate contract terms/reviewing
contracts before signature to ensure supplier deliverables and commitments are
comprehensively detailed, the risks inherent with different types of
engagement/delivery models are addressed, and proper protection is provided
for the Emirates Group. - Provide fair, accurate and timely feedback to line
management on the performance of resources assigned to the project.
Effectively manage, coach, utilize and support assigned project resources to
deliver to the best of their ability on time, budget and scope. - Contribute
to the improvement of the service line?s solution delivery practices,
procedures, methodologies and tools through identification of and
participation in improvement initiatives.
Qualifications & Experience: Qualifications Degree or Honours (‎12+‎3 or
equivalent) PMP Certification or other Project or Program Management
qualification preferred Experience ‎8+ years of experience in IT project
delivery experience, with experience involving managing large scale business
IT projects (or programs) end-to-end (initiation through business
implementation) using industry standard project/program management
methodologies. Demonstrated experience with designing, planning and delivering
business IT solutions that enable business change/transformation. Highly
competent in project risk and issues identification, mitigation (risks only)
and management, and reliable status reporting Demonstrated experience with
complex, senior level stakeholder management and management/leadership of
large teams Knowledge/skills Extensive knowledge of project and program
management practices, usually holding a project management certification from
a recognized professional body (such as Project Management Institute)
Professional Skills: Project/program management, methods & tools, relationship
management, management of large teams, software development, vendor
management, business change management and process improvement. Excellent
business English communication skills, verbal and written
Salary & Benefits: Join us in a management role and enjoy an attractive tax-
free salary. On top of our generous travel benefits, including discounted
flights and hotel stays around the world, this managerial role also has an
excellent leave and healthcare package. That's on top of transport benefits,
life insurance and more.