Job Description:
Sutherland is seeking a motivated and passionate person to join us as a
Customer Service Consultant. We are a group of driven and hard-working
individuals. If you are looking to build a fulfilling career and are confident
you have the skills and experience to help us succeed, we want to work with
you!
Customer Service Consultants in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional
customer service to consumers. Respond to inquiries about products and
services, processing payments, or performing general account maintenance. Up-
selling customers to new products or services may be encouraged.
Qualifications:
Our most successful candidates will have:
* High school diploma or GED
* Demonstrated ability to perform at a high level, to support our high volume of inbound calls
* Excellent verbal and written communication skills; proficient reading skills required
* Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
* Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
* Prior customer service experience preferred
**Job Description:** Sutherland is seeking a reliable and detail-oriented person to join us as **Customer Service Consultant (Chat)**. We are a group of driven and hard- working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to h…
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