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The Operations Controller reports to Operations Manager and ensures that the
entire process meets customer's and internal requirements and is completed in
an organized, efficient and safe manner.
* Process daily operation tasks according to applicable work procedures.
* Follow up with suppliers to ensure services are confirmed and delivered correctly.
* Monitor services on timeline and get confirmations quickly.
* Monitor flights on timeline and solve any issue immediately to avoid possible delay.
* Assist operators in trip planning and feasibility checks.
* Help operators to optimize their flights.
* Work hand-in-hand with other teams in Jetex to deliver the required service efficiently.
* Ensure Jetex quality of service is always maintained.
* Communicate with employees and management in a clear and concise manner
* Other tasks in line with job scope as instructed by the Reporting Manager
REQUIREMENTS
EXPERIENCE
* At least 3 years' experience in flight support services or any aviation related field.
SPECIFIC / TECHNICAL SKILLS
* Fluent in English (speaking + writing).
* Additional languages will be considered an asset.
* Proficient in computer skills (word, excel, power point etc.).
* Well-versed in IT Skills.
* Passionate about delivering excellence, detailed, customer focused and results oriented.
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